Americas Hotel El Paso Medical Center

Really nice hotel

nice service and good cost-effectiveness

Nice

Good stay

Limpieza y atención del personal

Although it offers a pet friendly stay, there is no true area for dogs to use the bathroom. The entire parking lot is a potty area. Be careful stepping out of your car.

I had a great stay as usual

La gente del hotel muy atenta y muy respetuosa

Small facility, noisy a/c, didn’t seem like a safe area, no restaurants or gas nearby.

The staff was great, but the all day free coffee machine was broken, and there was very limited items out for breakfast (apple, yogurt, and packaged danish). The room amenities were looking extremely worn.

Older hotel, in reasonable good condition for it's age. Would have given 5 stars for condition, but the exterior ownings above the windows were torn. The staff was courteous and the rooms were clean.

The person in the reception was rude . Unkind and her face not friendly at all. The room was kind a clean but we find 3 spiders in our bed . And we ask for another room, they said we needed to wait till the person that clean finish with the second floor, we said ok that’s fine then the lady said , there’s no rooms so we giving you a room second floor. So we said ok we can stay in the 3 floor but please change the bed sheets. And she sent the lady who cleans, but the lady that cleans was so rude she was really mad changing the sheets not even a word to us my husband said hi , and she didn’t reply. And when she was done she just walked out closing the door so hard. And the breakfast was only coffee, breads , juice and fruit. That’s there continental breakfast supposedly. It was a really bad experience. People at the front door should be friendly and kind most of all useful and the people that clean I understand they are tired but they at least should have good manners. I would never stay there again. And because we got there a little early then 3 . They charge us more … but if you don’t get out before 11 they will charge too . I really don’t recommend this hotel.

Great as always. Staff is friendly and helpful. It's a joy to stay here when in El Paso.

Nice

Very clean

Staff was friendly, but, overall, experience wasnt perfect. First thing, only one of my hotel room cards worked. Then, come to find out the elevator isnt working and the only stairs to get to the second floor are accessible from the outside. Got into the room, first thing I noticed is that the windows had no privacy screen, only way to let light in was to open the curtains, allowing the whole parking lot to look in. Bed sheets had stains on them. Shower head had build up of rust and lime. Food was just laying on the steps for the whole stay (chicos tacos fries I presume). Windows dont seem to be double paned, road noise from nearby I-10 can be heard all throughout the night. Breakfast was okay, fruit, packaged pastries, yogurt were available, as well as OJ, Apple Juice, and Coffee. Dont think ill stay here again during my next visit

The hotel is very nice and clean but has a stench about it like someone dropped the building in cleanser

The property was not clean . Upon arrival the entrance smelled weird and the attendant was not nice. She said the do not have a working elevator but yet put me on the second floor . I told her we have bad knees and it’s hard to walk up the stairs. She said there are no 1st floor rooms.like oh well. We went to the room and it was dirty and did not smell nice. I asked for another set of blankets and she provided me with blankets that had a lot of stains which looked like blood . The lady was not nice and not a pleasant stay.

Good for the price. Very comfortable beds. Shower water can run onto floor so be careful. Would stay here again.

I reecently stayed at this hotel and overall had a pleasant experience. The staff was friendly and helpful, and the hotel itself was very clean and well maintained. One of the main reasons I chose this location—aside from the reasonable price—was that it advertised “free breakfast.” Unfortunately, I was disappointed to find that the breakfast consisted only of coffee and a danish. While appreciated, I believe this is misleading compared to what most guests expect when they see “free breakfast” advertised. If you’re booking with breakfast in mind, be aware of this limitation. Other than that, my stay was very good.