Ashland Hills Hotel & Suites

Customer service is always excellent ⚜️

Lobby, restaurant & common upgraded but rooms are old & not great. Was clean but needed upgrades

Large property with onsite food and an outdoor pool. Room was dated and rundown. Extremely loud air conditioner and stale smell in room and hallways.

This was my 5th-6th stay over 3 years that I used to look forward to for comfort and service. The condition of the hotel has slightly decreased and they no longer have the buffet breakfast. But, of course, their rates have gone up. It’s now just an ok place for a one night stop over. The retro furniture now just looks dated.

Disappointingly dirty. Poorly maintained. Scratchy sheets, lopsided bed. The table in the room had crumbs and greasy spots when I arrived. A front desk employee, not a cleaner, came and with a cloth. The minifridge was moldy inside and emitted a horrible odor. The dresser/tv stand was all scuffed and had a broken corner. Dead bugs in the hot tub - earwigs, spiders, yellowjackets, bees. Luna Cafe - please know there is no table service! they had thing in the room promoting ordering online from the restaurant , but it didn’t work, so I went downstairs for a burger. But the menu there was different from the one online. When I expressed confusion, the woman at the counter actually sighed and rolled her eyes and said do you want a burger or not. So I did get a burger and it was terrible. Soggy. How can you mess up a hamburger. The patty was smaller than the supposed ⅓ pound. Soggy tomatoes and too much mayo made the whole thing slippery and the bun was just - wet. The fries were overcooked. The tv is too small for the distance from the bed. The building has weird layout that makes it easy to get lost. Members of a college softball team were wandering around looking for their rooms. I was going to give two stars, but after reliving in my mind the burger ordeal and the moldy fridge, and the difficulty sleeping on scratchy sheets, and the earwigs in the hot tub, it’s a one star.

Cute, clean hotel right off of I-5. Easy to find. Friendly staff and nice grounds

The hotel is easy to find and quiet. The retro 70s decor works. We had a delicious breakfast at the cafe.

Loved the playground for the grandkids.

We only spent one night while on the road. We didn’t use the pool so I can’t speak for that. From the photos and price I expected a lot more. It was just a very dated hotel that had that old hotel smell, the carpet was ancient and the AC rattled and made wonky noises that kept me up. The bed headboard had a soft fabric style surface, which we find gross because how do you clean something like that? On the positive the area felt safe, which seems like something hard to find these days in Oregon. Staff was pretty friendly too. Basically this hotel is just good enough, it’s nothing special and the price they charge is too high for what you get. $100 would have been reasonable, not 180. We stayed at the best western across the street another night and it was only slightly better and also overpriced.

This is our second time staying here and we absolutely love the property the amenities. The only thing we wish is that the breakfast was still available. We were kind of bummed that that was not an option.

Front desk welcoming and nice

Had a brm suite. Very cramped. Small kitchenette but no utensils no glasses or even silverware no paper towels. Good: provided 6 good quality pillows.

Great place - only stayed one night on drive from Oregon to California so did not use many services/amenities.

Great place to have a conference

A nice hotel conveniently located near I 5. Quiet room, well supplied bathroom and friendly front desk staff. Only 10 minutes away from downtown Ashland.

Always enjoy our stay in Ashland. Quiet and spacious rooms.

Lovely, updated property. Lots of free parking. Great pool and hot tub. Spacious accommodations. Easy access to Ashland and nearby attractions

Clean enough. Helpful front desk staff. Room needed updating.

Super clean room! Had great amenities

Pleasantly surprized with the campus and amenities. The rooms were of generous size and configuration. Loved the sports courts, grounds and swimming facilities. It was a great place to stay and recommend booking here.