avid hotel PUEBLO NORTH by IHG

Easy to get any where in town and quiet

This was our first time staying here and I liked the modernized aspect of the hotel, however, I noticed there was alot of hair on the bathroom floor and shower and there was toothepaste in the sink. I wasn't impressed and feel that housekeeping needs to improve on the cleaning of the rooms.

No carpet. I like the flooring. The beds were great.

OK hotel. They didn’t change the sheets from the last guest. Kind of gross.

Friendly staff, newer building

I was given a room that had not been checked or cleaned. The TV and lights were on and the bed was not made. Looked like someone had just checked out and they gave it to me. So I had to request another room.

Great place! It was a challenge to get into the parking lot coming from the West but other than that it’s a great hotel.

I like it

Awesome

While it was a brand new hotel, the cleaning crew could use some additional training. Floors were gross and had leftovers from the previous guests. Nasty. Breakfast left us needing more. I guess you get what you pay for.

Clean properly with great staff, Jessica and Leila where super helpful. Thank you.

LUKEWARM SHOWER WATER; NO CUPS OR GLASS TO DRINK WATER....HOW AM I TO TAKE MEDICATIONS?

First of all these two rooms were supposed to be connected. When I get to the hotel, they tell me they don’t have any rooms that connect at all. It was supposed to have a heated indoor pool, and they did have an indoor pool that was that the water was cold as ice. This means me and my husband had to sleep in different rooms with two grandchildren in each room, not the experience I was looking for not happy with Hotels.com. I asked if I was speaking to the front desk and they said yes they lied.

The property opened December 2024. It's a great opportunity to stay in a brand new facility.

I liked how clean it was, and everyone was nice on staff. I just did not like that they did not have actual breakfast, only bagels muffins stuff like that

They were not going to allow me to stay at the property because I was local. They said it was policy. This sounds absolutely absurd to me. What if my house were flooded and I needed shelter? I paid in advance. What possible policy reason can they have to reject a customer based on geographic location? I will never stay at this hotel again. In fact, I wish there were a way to not have paid them at all. I don’t support this kind of nonsense and would never again. I only stayed there because I had no other option at such short notice.

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