Best Western Plus Nashville Airport Hotel

Multiple car break ins

Check in was fast and the Front Desk attendant was very friendly. Room size was comfortable & beds were clean. One of the darkening curtains was falling off, making a gap for the light to come in but it doesn’t stop you from sleeping. The dresser under the tv needed a wipe down, you can see the stains from drinks or spills. The floors inside the bathroom seemed clean but you can see shoe marks stains and by the mini fridge/sink area there was chunks of pink makeup all over the floor. Had a good shower with plenty of hot water. We were in town for a concert, we didn’t stay in our room too much. Breakfast was good and hot - the normal stuff. The attendant was lovely. She made sure that you knew how much time was left to eat and help find what was needed. She did an excellent job. My biggest disappointment was the housekeeping team. Our room was near their equipment closet and they talk, talk and talk some more. I placed the do not disturb sign on the door since we got in late. We wanted to get some rest before our 7 hour drive back home; we even skipped breakfast. Unfortunately we couldn’t sleep in much. I understand that they need to do their job but check out is at 11am. Good thing is that you don’t hear the airplanes passing by to the airport. Overall is was good but it could have been so much better.

The hotel outside of our room was pretty disgusting. Not run down. It just looks like no one who works there has ever met a broom or mop. The room wasn’t much better. Walking the hall from the elevator to our room, you could smell weed. Getting in our room, you could tell it was a smoking room in its past life. Additionally, the shower had a defect where it had a layer of water beneath the floor of the shower effectively making you walk on a layer of plastic floating on water. It was very disorienting. Hopefully our downstairs neighbor wasn’t woken up with a water leak.

This was just minutes from the airport and my long term parking. Staff was extremely nuce and helpful.

Our vehicle was broken in to along with 3 other vehicles in the parking lot. Front desk said their exterior video surveillance cameras do not work, so no video of the crimes committed. Front desk was not helpful or apologetic about the experience at all and seemed “put out” that they had to clean up all the broken glass from our busted out windows in their parking lot! Do better “Best Western” will NEVER stay at another one!

Room was nice and bed comfortable.

If it only had a pool and hot tub it'd be perfect

Great location. Friendly staff..

I found the cost of the room to be quite reasonable given the spacious nature of the room, the inclusion of breakfast and shuttle services, and having a microwave/refrigerator.

Friendly staff, clean room. Location and shuttle service conveniently close to airport. Way too few TV cable channel selections. Wanted Great American Family and Hallmark. Breakfast foods and coffee quality and selection not appealing.

Room was very clean. Comfortable bed. Breakfast was delicious. Breakfast attendant was friendly and very helpful.

You had a tub and the drain plug actually worked! The smart TV was excellent quality and the AC was actually quiet. No hassle checking in or out , quick and convenient and the staff was fantastic.

Very nice staff

Enjoyed our stay. Staff was very friendly and accomodating. Good breakfast, too.

Nice clean room, bed comfortable. Quiet. Pool needs a good cleaning. Overall stay was nice. Would stay again.

I’ll be back

We enjoyed our stayin

Rude staff

Very Nice & Quiet

Great location, quiet hotel, comfortable beds and good layout. Perfect for a drop in before a flights. The bathroom felt dirty, the tub backed up with each shower and the swimming pool was gross.