Best Western The Plaza Hotel Honolulu Airport

$42 for parking seems a bit steep, but I guess supply/demand dictates the cost.

The hotel appears old and in need of updating. It is in a declining commercial area but is close to the airport. It is over-priced for its condition and location

Great hotel right by the airport. Nice breakfast, airport shuttle. Perfect for a night before or between flights.

At 8:15 pm, the front desk did not want to release our stored bags for 45 mins to wait for the shuttle driver who was also the bell man. We had to call the security person for help to finally get our bags but he also told us in no uncertain terms that this was not in his job description! Not a good Aloha with this hotel! Also by 9 am, they were out of eggs and pancakes/waffles for a breakfast supposed to last till 10:30 am. Finally the shuttle to the airport only runs on the hour so need to plan adequately. Otherwise clean hotel close to the airport.

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Could use dinner option at hotel.

I loved & Enjoyed staying it was my second time back! But not really was happy about the room I booked a Queen standard room the person that checked me in didn’t let me know ahead of time that she put me in an accessible room. I tried to call and let her know I booked a standard queen she kept repeating her self that I didn’t have a preference when that was a Lie ! I even Requested if we can have a nice room due to the fact we’re here to elope in hawaii. I also requested for housekeeping and the front desk sent me to call housekeeping they didn’t pick up so I stayed on the phone no answer.. I had to call to call the front desk again to reach out to housekeeping on there end because I had to leave they said I will try. But i did come back my room was clean. I work in the hotel industry as a Front Desk receptionist and I really frowned upon that because I feel that it should be front desk job to be able to communicate with other departments as guest request! I’m on vacation That should not be my job reaching out to another department for my request! I had never had that happen to me before while traveling and also the hot water was not Hot!! So that was something I was also upset about I wasn’t able to talk to a manger on duty because I had to leave I didn’t want to miss my flight!

Our room faced the freeway and there were motor cycles revving engines throughout the night, the breakfast room was a little discombobulated with condiments not near the main dishes, but rather closer to the waffle section.

I did not expect much from a hotel at the airport as it was directly off the highway but it was a hotel NOT a motel and surprisingly updated and clean. I wish the restaurant was open for dinner because walking on a highway to get food is notba great idea.

Plane flights went well.

Staff were friendly, room was dated but clean. Beds were comfortable. Nothing negative to add

Once you are inside, there is no traffic noise. Room is clean and tidy, located near airport. They do have a free shuttle bus between hotel and airport. Breakfast was good. Restaurants options are limited around the location.

Close to airport. Friendly staff. Great breakfast

Noisy traffic but given location near airport that’s to be expected, for a 1-night stay it’s fine. Loved the complimentary airport shut and the included breakfast.

It was close to the airport, but the road noise was pretty loud all night.

Weird to get to but so convenient close to the airport

Great location and convenient shuttle from / to the airport

Room was roomy and beds comfortable but very small

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Check in was great. Pool area was nice and cool. Breakfast was just ok. Room was clean. A descent budget option close to the airport. But not much flair here.