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Big Cypress Lodge
Hotels
9.0
/10
Exceptional
1,373 reviews
What Guests Say About Their Stay
alexis
10.0
/ 10
ok. had to stay. worth the stay. lux cabin suites. lookout restaurant lovely. relax, southern service style.
James
10.0
/ 10
Well, that was fun. Where else can you get a room with a view of a store sales floor? In our case, our balcony overlooked the boat area, so we could see fish swimming around. It was cool. More food options would have been nice, but we found a great place for breakfast nearby.
Keeley
10.0
/ 10
We had such a wonderful, restful, quiet stay. Everything was better than expected. This is definitely worth it.
In the Area
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1 Bass Pro Drive, Shelby County, Tennessee, United States, 38105
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in Big Cypress Lodge
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Per room per night (excl. taxes & fees)
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What's around Big Cypress Lodge
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1 Bass Pro Drive, Shelby County, Tennessee, United States, 38105
Discover More About Big Cypress Lodge
Location
Big Cypress Lodge is located in area / city Shelby County.
About Big Cypress Lodge
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Big Cypress Lodge exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Big Cypress Lodge.
All facilities in Big Cypress Lodge
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
- Computer station
General
- Banquet
- Fireplace in lobby
- Parking (surcharge)
- Terrace
Things to Do
- Shops
- Romantic proposal packages
- Shops
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Billiard
Transportation
- Valet parking (surcharge)
Accommodation Policy & General Information in Big Cypress Lodge
Important Note
- Fee for cooked-to-order breakfast: approximately USD 14.00 to 23.00 for adults, and USD 7.00 to 9.00 for children
- Self parking fee: USD 20.00 per night
- Secured valet parking fee: USD 20.00 per night (in/out privileges)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per stay
- Resort fee: USD 20.00 per accommodation, per night
- Additional inclusions
- Business center/computer access
- Fitness center access
- Internet access
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Big Cypress Lodge | 103 |
Another facilities in Big Cypress Lodge | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in Big Cypress Lodge
What are available facilities at Big Cypress Lodge?
There are top facilites at Big Cypress Lodge such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Big Cypress Lodge?
The standard check-in time at Big Cypress Lodge is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Big Cypress Lodge provide breakfast?
Yes, Big Cypress Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Big Cypress Lodge
Other sources (1,373)
9.0
Exceptional
From 1,373 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.0
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Traveler Reviews Big Cypress Lodge
Number of reviews per page
20
40
Top reviews
Corina
Business and Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My family and I stayed at BIG CYPRESS LODGE on February 22, 2024, expecting a peaceful night. Instead, we endured an appalling experience. At 4:20 a.m., a heavily intoxicated couple in the adjacent room (Room 350) began shouting in the hallway, blasted their TV at unbearable volumes, and later produced unmistakable and inappropriate noises of a sexual nature. These disruptions were intolerable, especially for a family.
Despite multiple calls to the front desk, staff took an unreasonable amount of time to respond. When they finally intervened, the noise stopped, but the trauma of the incident lingered. To make matters worse, I submitted a formal complaint to management over 48 hours ago and have received no acknowledgment or response whatsoever. This utter disregard for guest concerns both during and after our stay speaks volumes about the hotel’s priorities.
A hotel of this reputation should prioritize guest safety, comfort, and accountability. Instead, we were subjected to negligence at every turn. I urge potential guests to reconsider booking here until management demonstrates basic professionalism and responsiveness.
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alexis
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
ok. had to stay. worth the stay. lux cabin suites. lookout restaurant lovely. relax, southern service style.
GAIL
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was clean, beautiful, organized, staff friendly. Shopping, dining, bowling, and an arcade. Was not impressed with the mattress and pillows felt they were cheap…something you for find in budget friendly hotel
James
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Well, that was fun. Where else can you get a room with a view of a store sales floor? In our case, our balcony overlooked the boat area, so we could see fish swimming around. It was cool. More food options would have been nice, but we found a great place for breakfast nearby.
Darnesha
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great
William
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great place to stay for the novelty.
David
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Pablo
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Unique hotel, wouldn’t stay there more than 2 days. They charged me for parking even though I didn’t have a car. Took me 2 hrs on multiple phone calls and never got the reimbursement. Plus they charged my $175 for no apparent reason, they couldn’t justify and it was very difficult to get a straight answer
James
Business
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was well appointed and comfortable. Needed a good deep cleaning. It's obvious they only do a cursory cleaning between stays. Ate in the Lookout. Service was slow but that seems to be the norm for this restaurant. If you are a light sleeper, ask to be on the sides, they start setting up for breakfast at 4:30AM if you are near the elevator and are not very quiet or apologetic about it.
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Kiejah
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property itself is awesome. I loved the view from the balcony in our room. It looked over the catfish pond. I loved the decor and the live gators as well. Our room was amazing. The bed was so comfortable and the jacuzzi tub was great after a long day.
The only things I wish were better was, None of the tvs in the rooms or the lounge area got the channel that played the Super Bowl. It was only playing in the “ fish bowl” which is the bowling alley/ bar area but because it was Sunday that entire area closed at 7pm right before the half time show. Also neither the bar in the fishbowl or the bar by our room was fully stocked because both bartenders told me they didn’t have all the ingredients needed to make the drinks I was trying to order. I was there with my boyfriend for my birthday and I wanted one of the signature fishbowl drinks but was told they didn’t have the ingredients to make it. And the lounge couldn’t make a raspberry lemon drop. They were also out of some of the food we wanted to order as well.
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Angie
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Store /activities close too early. Only 1 expensive breakfast option and no room service for breakfast.
Not worth the price.
Keeley
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We had such a wonderful, restful, quiet stay. Everything was better than expected. This is definitely worth it.
Michael
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice facility.
Stephanie
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Safety, cleanliness and dining.
Bed was hard, last visit the bed was soft.
Scott
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
They let us check in early. Staff was professional.
Melissa
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great stay!
Tyra
Business
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beautiful hotel and friendly staff in every area. Rooms were very comfortable and the bathrooms were outstanding. Very clean and roomy.
Daphine
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Hotel was very clean, staff was so helpful and friendly.
Randy
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything
Fredrick
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Spacious very clean with exceptional customer service
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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