Candlewood Suites CHAMPAIGN-URBANA UNIV AREA by IHG

Just great

Great place, clean, & quiet. Only complaint I have is the mattress is awful. It was firm in some places, extremely soft around edges. Time for new ones! But all in all, it is a good place to stay.

No frills hotel. Toilet seat needs to be replaced. No continental breakfast. Just coffee.

Very good experience I would stay here again

Staff was very friendly and accommodating! Check in was a breeze and everything went smoothly considering it was Moms Weekend at the college and they were completely booked.

The room was better than expected. Nice staff.

Thank you Dereck and Shane and Dorcas you were great friendly. I stayed here for 8 days for a travelling job and I enjoyed everyday being in there the place was clean and more importantly the staffs are nice and friendly which makes all the difference in the world being far away from home so that helps a lot.

Excellent hotel. Very comfortable and full-sized refrigerator was super benefit.

Very clean with nice people managing. Hotel needs improvement like an ice machine that works. Hotel staff buy ice and give it to guests, but they do this on their own to make guests happy. Should get more support from IHG.

Check in was a little slow employees seamed to be sick and was coughing an didnt speak very good English and was hard to understand. Praying i dont fet sick from dealing with her at check in.

Had a great experience. They were very busy due to a tournament going on and lots of checking. But they had my room ready when I checked in, and all the staff were friendly. Will definitely return.

It's a decent hotel for a one-night stay, if you ignore the lack of breakfast option (they have no kitchen in the hotel), and a lack of pool. They have a pantry room downstairs and a drip coffee machine; when asked for a black tea, a black-colored tea bag was offered. The personnel is 'meh'; during a check in a receptionist was on the phone listening to a prayer and sayin "amen" while checking us in.

Cute room

Felt safe and comfortable walking the dogs. Easy access from the interstate highways

Clean and quiet

Great hotel for the price. Clean and modern

OBVIOUSLY Expedia doesn't like my review, because they said if I didn't "REVISE" the review they wouldn't post it. So here is the "watered down version. I would have given this property a "Five Star" rating, had it not been for the "Check out"..!! I received a notification from my Credit Card that there was a charge from Expedia for the Hotel stay... Yet when I went down to check out, the Candlewood Suites had also charged my Credit Card for the nights stay. I spoke to "someone" who said she was the Assistant Manager and she said not to worry that she would straighten it out with Expedia and for us to go ahead and proceed with our trip to Florida, which we did. About 3 hours later, that "someone" who said she was the Assistant Manager called and said that Candlewood Suites did not make the mistake and I would have to straighten it out with Expedia. I contacted Expedia and they said it wasn't their fault and the Candlewood Suites should not have charged my Credit Card. They both "abandoned" the situation and I'm am bei charged twice for the same night...!! "SO MUCH FOR CUSTOMER SERVICE"...I blame the "someone" who said she was the Assistant Manager at Candlewood Suites the most, because the "Assistant Manager"promised me that "she" would correct it ..!!

Very clean, spacious & nice hotel.

Hotel was very clean, front desk was extremely courteous. I enjoyed my stay and will return. 4 stars