Candlewood Suites EAST SYRACUSE - CARRIER CIRCLE

Based upon the actions of another party from a previous stay, although associated with one another, having separate rooms, created an unfair judgment of every individual resulting in the denial of extending a current reservation and the inability to return to the property in the future.

The front end manager was really friendly

Room was filthy and kitchen wares not stocked and dirty.

Very nice staff rooms are clean and pretty

Our temp was 81 degrees when we walked in it was 50 outside. It took all night to cool the room down to at least 70 degrees

Nice stay. Quiet

It was amazing

Very good overall

The front of the house staff were so friendly and welcoming.

It was very close to the hwy. The signage should be a bit larger but overall good stay. Room was clean no problems to report.

The Hotel was clean and the front desk staff were helpful. My real complaint was with their shuttle driver. He was rude and disrespectful. More importantly he parked the hotel vehicle in one of only two handicapped spots. He yelled at me "Why you looking at me" and I replied your parked in a handicapped spot and I'm handicapped. He muttered something and just disappeared, leaving hotel vehicle in the handicapped spot closest to the door. He didn't move his vehicle and I had to park in the furthest available parking space from the door (about 200 ft.) then struggle with my cane and luggage to get to the front door. I will not return because 1) their driver was extremely rude, management did say anything to him and 2)they have only two handicapped spots for the whole hotel but 3)have10 charging stations for electric vehicles right by the front door. The charging spots say you will be towed if you don't have an electric car.

The staff were very friendly and welcoming.

Staff were excellent and super friendly. Limited area to lounge, small lobby. Room needed fresh air or room freshener.

Rooms are well equipped with kitchenettes, bright and cheerful. Electric vehicle chargers are available, which is why I stayed here. Some chargers were blocked by ICE vehicles, but one was always available. Front desk manager said that if necessary, he would ask people to move their ICE cars. Rooms were clean, though one trash can was not emptied before my arrival. Tub drainage could be improved; did a bit of sloshing around in the tub while taking a shower. The bottom line, though, is that I slept well and could charge my car.

Well, I paid for a king bed and got a queen bed so not happy about that. The area is not the greatest, definitely a sus place to be. They try to do well which I appreciate but you can just tell that this is not a good option.

The front desk lady was the sweetest and very helpful. It was quiet. The workout equipment was up to date and working well. Nice size room but floors could have been cleaner. There were crumbs in the grooves of the tile in the kitchen. Bathrooms were clean. Overall recommend though

Room was clean and comfortable. Front desk staff super friendly and pleasant. Lobby is shabby and needs work!

The building is old and worn down compared to other hotels in the area. Seems like a lot of workers or construction business. No signage to tell you where the front door is. Very confusing.

The staff was great. Our room was very nice

Great