Candlewood Suites KALAMAZOO by IHG

I liked the option to cook in my room. I liked having food for purchase in the lobby. I would have liked firmer pillows and will look for a chair option versus just the desk. Overall, very pleased with the stay.

I was in town for literally 12 hours visiting my long distance bf. This is the perfect place to rest my head!! Megan at check in was absolutely phenomenal!! The room was clean and welcoming. I will definitely be staying here again!

Noise all night. Didn’t sleep well.

The room was spacious and comfortable, and the staff were very nice.

Check in was fast, friendly and informative! Hotel was clean, quiet, and in a great location. The room was wonderful and spacious. I loved that there was a mini kitchen with a refrigerator/freezer, stove, counter tops, and microwave--I had driven across the country with food and freezer packs so it was great to have a freezer to refreeze the freezer packs. The bed was super comfortable! Wonderful stay! I highly recommend this location!!

For the handicap room should be on the ground floor. Cause if something would of happened would not be able to do the stairs, Bed should not be that high. Should have a walk in shower to hard to climb over the tub.

I was a little nervous staying in the area for a couple of days due to previous experiences with other hotels in the area . However my stay was wonderful and I had no problems then hotel room was spacious and I liked the kitchenette. There was a stench when I first got into the room, but it was due to the room being closed up and not occupied for some time. There were no cobwebs on the wall. The room was clean and I was very comfortable.

I would just suggest making sure minor fixes are done on the rooms as they are showing its age.

Another thanks to the manager for waiving the incidental fee. You guys rock, would certainly recommend to my friends

This was probably the cleanest hotel Ive ever seen. Even comparing it to rooms that cost 3 times as much. The room was clean, the laundry room/gym was clean, the lobby, the lot. And the people at the counter were not only very nice they were engaging! The ones on July 27 and 28 were especially! And the guy on the 29th I thknk was the manager was super helpful, too. We would have stayed another night but they were full. They have a huge assortment of snacks you can purchase, free use of the washers and dryers, a decent gym. Stuff you can borrow like more cookware and puzzles etc. They told every guest about all the amenities, too. I can see why they were full!

Very clean and

I like it so much

Bad condition and dirty. Staffs are not friendly

We stayed here with our two dogs and two kiddos and it was a great experience.

Friendly staff, clean and comfy room, very pleasant stay!

Staff was great!! The first night the people below us had a barking dog they left for 4 hours until 11pm. Staff called them and they took their good old time. Unless they are service dogs you should not allow dogs.. you have to have rules of not letting them alone....they should be charged extra night and given to us for 4 hours of listening to that.

The staff was the best! Room was so cute and clean and cozy!;

Good value for the price.

Other

Comfortable and clean. Comfy beds and sheets.