Candlewood Suites Mishawaka North by IHG

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Requested an early check in(called and spoke to agent) and said it would be fine since we were in town for a wedding. Got there to check in and the horribly rude front desk agent said she could not get us in a room at all even though there were 6 cars in the entire parking lot. Said "I have rooms available but I'm not letting you in until check in at 3". Came back at 3 and was still told we couldn't check in. Finally was allowed to check in around 5 (had to make a special trip between wedding and reception). Complete inconvenience and will never stay there again Pillows were super soft and flat and bed was uncomfortable. Stain on chair in room as well. Bathroom was not stocked on body wash/ etc and was not filled when asked.

No breakfast, but my fault. Assumed they had it like all other hotels. Had to keep tightening toilet seat; bathroom sink stopper would not adjust water filled very slow to drain; shower water came out for tub and shower; stopper in tub was also plugged and slow. Had water above ankles when finished. Tile floors had not been mopped. Carpet had not been vacuumed. Not sure if edges around floor boards had ever been vacuumed. Easily visible was food crumbs and bottle cap visible between night stand and bed. Lobby entrance dirty and not swept. Tile floor in lobby and elevator dirty. Took 48 hours for dirt and elevator mopped clean. Refrigerator and ice was all good.

The room was clean, beds were super comfy, and staff was so friendly.

4.5

the carpet in the room was wet in front of the fridge.

A great place to stay in any case, but the staff were so friendly and helpful, they really made it feel extra deluxe.

Staff great Robin was nice and respectful.

Loved it

Great experience, could use a few upgrades to the rooms.

The room itself was average, no bulb in the entry way ceiling light, but elevators and common areas reeked of smoke. Barking dog and slamming doors didnt help the experience. Canceled 2nd night stay.

Have stayed here multiple times for Notre Dame related events. Super convenience. Very quiet. Plenty of free parking. Check-in seemed like it was with a maintenance supervisor, but whatever, he checked us in. Room is big and basically clean. We went next door to the Holiday Inn Express for buffet breakfast (but I think this next door buffet is no longer available). Candlewood is great for its convenience and location. No frills but I don't care. It serves our needs. Would definitely recommend.

This property was located near the imaging clinic and to all stores we needed to go to.

The condition of the room matches the pictures ..very comfortable and homey feeling

Very comfortable stay, thanks!

I would never stay here again, a bolt fell out of top of door and hit my head, tub had dirty eye contact on it, heater only worked about 77 and 70 dollars for a dog. Live and learn

Happy with all aspects of my stay

It was the cleanest property I’ve visited so far. It was an issue with my heat in the room I was staying in and the staff was efficient in finding a solution to the problem and accommodated me for the inconvenience. I would gladly stay here again!

The hotel was clean and the staff was very friendly. It does seem to be a little older and could use a little update. Overall, it was a good experience.

A bit dated, but clean and comfortable. Convenient location and staff was great.