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Casino Queen Hotel
Hotels
7.8
/10
Pleasant
1,617 reviews
What Guests Say About Their Stay
Bridget
10.0
/ 10
The security were not professional, they were making rude uncomfortable commits about our outfits. They need to keep their heads up and concentrate on their jobs.
This was New Year’s Eve.
Marcus
10.0
/ 10
The hotel was clean, staff was nice as well. Had some issues with the television but I fixed it and some things were janky (loose fitting lamps, broken drawer handles) but I enjoyed my stay
Louis
10.0
/ 10
I've stayed here several times. I've gotten to know the staff and Bree, Angel and Michael from security were all great!!!
In the Area
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200 Front Street, Saint Clair County, Illinois, United States, 62201
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Casino Queen Hotel
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Price Display
Per room per night (excl. taxes & fees)
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What's around Casino Queen Hotel
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200 Front Street, Saint Clair County, Illinois, United States, 62201
Discover More About Casino Queen Hotel
Location
Casino Queen Hotel is located in area / city Saint Clair County.
About Casino Queen Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casino Queen Hotel.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Casino Queen Hotel exclusively for you.
With all facilities offered, Casino Queen Hotel is the right place to stay.
All facilities in Casino Queen Hotel
Others
General
- Parking
- Banquet
- Ballroom
- Microwave (shared)
- Fireplace in lobby
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting facilities
- Conference rooms
- Business center
Hotel Services
- Wedding service
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Bar
- Snack bar
Things to Do
- Indoor pool
- Casino
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Casino Queen Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 16:00 - 01:00 - Before 11:00 |
Available rooms at Casino Queen Hotel | 157 |
Number of floors in Casino Queen Hotel | 7 |
Another facilities in Casino Queen Hotel | Parking, Banquet, Ballroom, Microwave (shared), Fireplace in lobby |
Frequently asked question in Casino Queen Hotel
What are available facilities at Casino Queen Hotel?
There are top facilites at Casino Queen Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Casino Queen Hotel?
The standard check-in time at Casino Queen Hotel is starting from 16:00 - 01:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Casino Queen Hotel
Other sources (1,617)
7.8
Pleasant
From 1,617 reviews
Cleanliness
7.6
Room Comfort
8.0
Service and Facilites
8.0
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Traveler Reviews Casino Queen Hotel
Number of reviews per page
20
40
Top reviews
Crystal
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I haven’t received my deposit back and don’t know why
Joe
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Building was run down. Pool looked like it had been out of order for a long time. Room needed to be vacuumed. The curtains had holes. Most of the staff seemed to be bothered when we asked for anything. Not many options on property for food. We won’t be back
Tammy
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Checked in and the reservation was not able to be located.
Once they got it figured out they said they out us in a newly updated room
This room was so dirty we had to buy our own sheets and blankets. I called the front desk and told them how dirty it was and was and mo one came to the room.
The blinds were hardly up as hardware was holding on very loosely.
The bathroom was so dirty I cleaned it myself before using.
There was trash underneath one of the night stands.
Absolutely will not stay there again.
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Christopher
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very friendly staff.
Cheriza
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Na
Erin
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Needs remodeled, updated, deep cleaned and new mattresses.
Upon entering the room, there was a dead fly on the window air conditioning unit, the vent in the A/C was full of dust. The toilet was not secured to the floor (very wobbly).
jamie
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was close to the casino
Sheri
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Convenient
Edin
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I liked it
Christopher
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Easy walk to the casino. Easy parking. Friendly staff.
Sue
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good for the price
Brian
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good
Sasha
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Friendly quiet
Christopher
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff is always friendly and helpful. Very pleasant and professional.
Augata
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This was the worst hotel the elevator reeked of urine , the floors and beds were stained up . All the staff were young and unprofessional. I see the reason for the cheap rates you get what you pay for !!!
MEGAN
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We were very happy with the front desk help, she was pleasant and kind. The room was large but very stained carpet and dingey walls. Nice location and the casino was in wonderful shape. Location Location
TY
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Would stay again...
Alaster
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
First I had to pay a 100 dollar deposit. Just in case of room damages. First thing I saw was broken drawer handle. I went back down to report and asked. Why wasn’t there a microwave in the room. I was told that there was one in the lobby. I said that, that was ghetto and service replied that she thinks it’s ghetto to have one in the room. After asking for the manager. She replied that she was the manager. So when asked for the general manager. She gave the wrong information. Found that out by asking other employees. That said that she was known for being a problem.
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Jiana
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The showers are amazing!! The facility could use a good scrubbing
Bridget
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The security were not professional, they were making rude uncomfortable commits about our outfits. They need to keep their heads up and concentrate on their jobs.
This was New Year’s Eve.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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