Clarion Inn & Suites

This property had decent pictures and a great price on Expedia - I strongly encourage any traveler to read the google reviews before staying here. It was eerily empty when I was there in the afternoon and I noticed some weird issues with the rooms - broken glass on a countertop. A piece of tape flapped over the peephole, missing bathroom door, but i thought “it’s just a place to sleep, it’ll be fine”. But when I came back to sleep after an event it was filled with people who were living at the hotel, and I don’t mean in their rooms - they were outside. Given that the whole hotel is open air walkways and the rooms have “windows” that open directly to the walkways, this was most concerning. There were dogs running around, kids running around and screaming, people screaming at each other in their hotel rooms and the walls are paper thin, and some folks pulled up some chairs directly outside my hotel room and were watching movies and basically having a date. That’s fine in theory, but it was midnight and I was hoping to sleep. I left in the middle of the night and went to a different hotel in downtown Florence. I wanted to stick it out of respect for the nice southeast Asian family who seem to own it, but there were too many issues for me. It also advertised a nice breakfast on Expedia but the entire restaurant is covered in boxes so I filled in the blank for myself there. I want to support this family, but I would not recommend this hotel.

Terrible

Very poor condition Thought Clarion was a better franchise than that! No free breakfast but wouldn’t have ate it anyhow

My request was not granted, rooms only had two old stained dingy towels and the front door and bathroom door were stained and old. We had to request the room to be changed because it has roaches and big red ants! I had originally requested my rooms to be next to each other and we were given rooms on different floors and opposite ends. The property states it has a swimming pool and it was not available to use since it was simply filthy. Just very disappointed after a long drive with my kids.

They do not have breakfast in the morning. The pool is shut down and it was very dirty around the area. The rooms were very clean but the lack of having breakfast and they’re offering and offering a pool on the website and then you get there and it’s all shut down and there’s no breakfast. We said something to them about the breakfast and they ended us a bag and it legit had Twinkie in it and damn water. And that was it Granny. It was cheap but I mean damn.

Breakfast is a joke

They took a $100 deposit and haven't returned it

Won't say nothing too bad but it was a different experience

Property torn and in pieces Should have called police. Did not stay but found another hotel. Have extensive video footage.

Disgusting, unsafe, bugs, holes in the walls, smoke detector broken

I never leave reviews but this property was so bad I left and went to another hotel. The room looked like it was under active renovation with exposed wiring and a hole in the wall. The blinds didn't close. There was no hot water. The room smelled of cigarette smoke. And to top it off there was no fire alarm; it had been completely removed.

Room was literally covered in mold.

Smashed roaches on the walls. Overflowing toilet and wet floor. The card did not work both nights to get into the room. The worker even laughed when I told them about the card not working for the second night. Do not recommend. You can stay anywhere else with much better conditions.

I declined the offer to stay filthy place I wouldnt leave my dog there!

The room was dirty tv didn’t work holes in bathroom door dresser drawers were broken. How this place stays in the choice hotel family is beyond. Stayed one night it was late and no other hotels had rooms.

Smoke alarm beeped all night and phone to call front desk wasn’t working to ask for assistance. Area did not feel safe. Front desk staff was friendly, but we will be looking for something nicer next time.

I paid for the room online, but also got charged again for the room upon arrival. I waited 15 minutes when I arrived for someone at the desk to assist me. The room had broken items like the towel racks, toilet paper holder, and door lock to the bathroom. I could not figure out how to use the tv with the app that the tv said to use. I was glad that I was only there for 6 hours to get some sleep.

Hotel is being renovated and construction activity is ongoing. "Breakfast" is a brown paper bag with 1 pack of cheese crackers and a 6oz water bottle. Very disappointing

The pictures.make it seem nice, the check in room was freezing,.the room was in an unsafe area. I did not stay after seeing the room!

It smelled bad TV didn't work shower leaked toilet leaked and the sink did too tried three rooms before I left