凱富套房飯店

I had NO (ZERO) housekeeping services during my seven night stay. No made bed, no clean towels, NOTHING!

Had a great time

No ofrecen desayuno incluido

Great service. Polite. Clean. Respectful

We love our time at Sonesta. Our home away from home when in the Lehigh Valley visiting family and friends. Staff are the best!!

Extra charge for a 1 hour later checkout with less than half the hotel full Extra charge to rent towels you can use in the pool area (you can't take the towels from your room) $100 damage deposit required to stay No free breakfast First room we were given smelled strongly of mold from a water leak that wasn't taken care of properly. To their credit, they did transfer to another room that was much better (kinda surprised they didn't charge for that) We joked as we left "surprised they didn't charge for parking! Shocking they didn't charge extra for the luggage cart!" We did not feel like guests here. If you are going to be in the hospitality industry, you really should be hospitable. Forgot to mention the airplane noise.... Goes right over your room

It was a bit noisy. Mostly children.

Awesome stay

😊😊

Walls are very thin - you could hear TVs and normal conversation from adjoining rooms. When cleaning staff started in the morning they were laughing and having loud conversations in the hallway. The housekeeper next door (direct observation) played loud music through headphones that was very disruptive. I like seeing employees enjoy their job and interact well with others but this was not considerate of hotel guests that may have still been sleeping.

Nice and quiet

Breakfast options werent that great. But there is quite a few places close by that are good for breakfast. Dunkin, Diners, waffle house.

spacious roo

The hotel seemed very nice in the pictures only to find out upon arrival the pool was closed for the season, not enough bath towels in our room, and the outdoor fire pit was not operational.

Good service.

The area around the hotel was not the greatest. The staff and room were nice. Breakfast option wasn't too good.

Everything

The room had an off-smell, as if the carpet had been soiled and they tried to clean it but you never really get the smell out completely. needs new carpeting They advertise free breakfast, but there isn't much to it. Front desk help perpetually "on break;" there was a person when he was there was quite helpful, though

Property was clean and quiet and the staff friendly.

Excellent stay. Room was extremely clean. Super close to the airport. Lots of things close by. Check in was smooth and simple.