Comfort Suites Eugene

Nice hotel. Quiet - even with the close proximity to I-5. Nice views.

We had a great stay here. The room was big enough for my family and much bigger than an average hotel room. Property was very clean. We would stay here again for sure. The breakfast was great, and the kind lady who kept restocking was so kind to my kids. Thank you.

Multiple things about this place there were below average for the price, if you want to take a hot shower be awake super early, parking... very limited and if your vehicle is larger then a mini cooper then parking will be tight, the brakefast was not best. The paint on the walls with multiple colors and bathrooms had rust all over and pelling wall paper. Overall not a terrible place to stay but dont have high expectations either....

Nice staff, clean rooms overall great!!

Stay was as expected for the price point. Clean and comfortable with a continental breakfast. Indoor pool was nice for traveling with the kids during the rainy cold, months. We had a horrible experience checking in and the staff member that assisted us should really be taught some basic manners and acquire some common sense. My family was traveling northbound for a soccer tournament. I had made the reservation and was planning on being there but ended up staying back for work. The reservation was under my name. My husband tried to check them in but because I was not present, he was not able to. My family had to wait for over two hours. The receptionist didn’t have enough common sense to see that this was a cold, hungry, tired family that had all the information needed to check in but because I was not present, would not allow them. When I was able to step away from work to return my husband’s call, she simply asked if I was the person whose name the reservation was under and if my family could check in and that was the end of the matter. Absolutely ridiculous. Never, ever in all my years of traveling has this happened. Countless time I’ve stayed in the car with the kids while my husband checked us in even, if the reservation was under my name. Furthermore, the receptionist wouldn’t even allow my kids to go hang out with their other teammates who were already checked in without issue. All that aside, she could at least approached my family with more empathy and compassion.

The suite was very spacious, very clean and excellent breakfast!

Had some kids prank calling the room and the mattress was a little stiff. Parking isn't the greatest due to the configuration of the lot.

Great location and rooms

The heat in the room was non-functional in cold temperatures! The water in the shower, after several minutes running, got to lukewarm at best. Even the refrigerator in the room was not working. It ran and produced noise, but everything in it was at room temperature after several hours. The property itself was close to the highway but well-hidden with a too small building sign on an out-of-the-way street. I will not stay at a Comfort Suites again.

All was excellent except getting hot water in the sink—it took many minutes. Also the shower handle did not stay where I wanted it on hot—it seemed loose. Breakfast lady was wonderful.

Repeat stay, easy access from Hwy, quiet location, clean, pleasant employees, Loralei in breakfast room so sweet & helpful to make sure we had everything we needed.

Great place for a short stay. Room was large and clean. Beds comfortable. Breakfast was good Staff very friendly.

The front desk staff were amazing, room was clean and quiet, the kids enjoyed the pool and waffle maker in the breakfast room???

One of our favorite places tomatay when we come to Eugene

Quiet, clean and friendly staff. Breakfast options were good, but closing breakfast room at 0930 is too early. Fortunately the staff were nice enough (upon request) to keep the room open and staffed until 1000.

Quiet & friendly staff

Very nice

Great place and staff, biscuits and gravy were yummy.

The company host for the breakfast bar was amazing. It was myself and 2 Grandchildren. She helped with the kids every morning. Nice quality hotel with pool. Good to have a car as not a lot you can walk to.

We were told the room was going to be an upgrade and that did not happen. When I went to check out I gave my keys to the ladies at the front desk and they stared at me as if I was something foreign to them so I told them I just want to check out and they continue to stare until one of them finally said OK. My response was “so is that it?” and they both said yes. An hour later I got an email and a text asking me if I was still in the room. Obviously neither one of them checked me out of the room. Not sure if I would’ve been penalized if I did not respond to the text but either way I don’t need to be bothered after I leave the hotel. Especially when I’m told that they had already checked out. I don’t like that they use toilet paper that’s so cheap that it leaves small deposits all over the bathroom floor.