Country Inn & Suites by Radisson Bismarck Waterpark

We were extremely pleased with all aspects of this hotel. Hardik at the front desk went above and beyond to assist my family. The property is clean, quiet, has a wonderful pool, sauna, and hot tub. The gym is basic but you can get a solid cardio workout in. Breakfast we very good. This may become our go to hotel in Bismarck.

Somethings were broken in the room.

Amazing

It was a great hotel. Grandkids loved the pool and waterslide and of course the breakfast.

Slide was cool. This hotel needs a makeover. All furniture looked rough. Carpet dingy Beds were comfy and clean

Being a pet friendly hotel, they had a nice grass area for us to take our dog to. The pool was excellent! Breakfast was good and the staff were attentive and very friendly. A couple of notes, throughout our stay was there weren’t enough pool towels in the pool area for the number of pool goers, and the extra sheets for the pull out couches were in poor shape.

They wouldn’t give us more towels made us us pool towels but gave white people bath towels

Nice clean

I liked the location of the property. I did not like a few things. This property is having construction done and the workers are allowed to party and drink at the entrance of the door. Beer cans and trash were left in the morning and I didn’t think it was a good look. Breakfast is advised it starts at 6am. I rely on breakfast and this breakfast was warming and cold still at 6am. I have pictures of the beer cans and trash lining the entrance.

Room was average but needed maintenance attention and a deep clean. The bed was rock hard. Huge bleach stain in carpet right outside the door. Dog barking across the hall. People upstairs jumping on the floors at 1am and we had to be to the airport at 3am. Pool area in need of cleaning. Hallways are dirty.

Property is very run down. Carpets were gross, furniture was stained and had food stains on them. TVs didn’t work when we asked he said just do it manual and refused to change the remote batteries. Had to ask multiple times for towels in the pool. Staff acts like it’s an inconvenience if you ask for anything or have a question.

Breakfast is what you would expect not exceptional. The beds were very comfortable way above average.

i loved this hotel

Our experience at this Country Inn & Suites property was consistently unpleasant. The overall condition of the hotel seemed fine, but our room was disgusting. The most significant issue was the sofa bed in our room. When we pulled it out, it was filled with small pieces of garbage, large noticeable stains, and dirt. We reported this to the front desk. The staff member who responded lifted the mattress and shook the debris onto the floor, then proceeded to make up the bed. This was an unacceptable way to address the complaint. Adding to the room's concerning state, the smoke detector had been removed from the ceiling, leaving wires exposed, and was found stuffed into a cupboard. We requested to speak with a manager but were informed they were unavailable. We asked for a callback, which we never received. Subsequent calls to the front desk also resulted in promises of a callback that were never fulfilled. The lack of responsiveness from management was frustrating. The water slide, an advertised amenity, was in poor condition. It was visibly rusty, raising concerns about its safety. The water in the pool was dirty, containing hair and grime, which made it so gross. Breakfast in the morning was just odd: a loaf of bread where each slice had been individually placed in a plastic bag. After this I would never stay at a Country Inn & Suites property again.

Front desk was always empty. Had to try different methods to find assistance.

Beds sheets and comforter very filthy. Soiled spots all over comforter! Sofa bed had no bedding and very uncomfortable. Smelled of Marijuana in the hallways. Do not recommend!!

The idea of having a water slide on the property was exciting for the kids. The hotel is very understaffed. I waited in a line with 8 other guests to get bed sheets and comforters for the pullout bed. The carpet was disgusting. When I approached a manager in the morning he could have cared less. He said no one wants to work in the evenings. He had an excuse for everything. My kids enjoyed the pool and slide for 30 minutes in the morning, right after a swim we left, that was the best part. Do not recommend this hotel.

Unfortunately there are too many things to list.

The staff was helpful. The property appears neglected.

Construction