Courtyard by Marriott Asheville

My stay was so amazing I had no issues very quiet and peaceful highly recommend

This was a great hotel

Staff was friendly and the room was very clean. Location is conveniently located.

The overall stay was perfect for my family’s needs. However, at check-in, our card was charged twice for the stay, and that really messed up our travel budget. When I pointed it out to the hospitality person at the desk, I was informed that there was only one hold, and there wasn’t anything that could be done. This was not true. Our financial institution was still showing two holds for the amount of the room. I was also told that once our charges were settled on the day of checkout, that all holds were to be dropped. This also was not true. The clerk stated that it could take 2 to 5 days for the hold to be released depending on our financial institution. I had our bank on the phone with me at the time of checkout so that they could release the second hold on our card. They were not able to do so, and when I brought this to the attention of the clerk, once again, I was told there was nothing they could do. There was a sign on the desk that stated exactly what the clerk was saying, that it could take 2 to 5 days to release the whole, depending on the financial institution. This is false. Even with my financial institution on the phone with me at the time of checkout, the holds were not released. This whole situation with being charged double really upset and frustrated me. Our family had to cut our vacation short due to it since all of our travel funds were being held, and our financial institution could do nothing from their end since it was being held by the hotel.

The hotel and room were immaculate. The bed was super comfortable. We really enjoyed our stay.

No Wi-fi in lobby. Had no wi-fi for 2 days in my room. Had NO problems at next door Marriott Homesuites or at I-hop Staff said it must be my cell. Staff was not aware lobby had no outlets I wilk never stay at a Marriot again. I also had to sign up for Bonvoy when I booked. So it seems they charge customers for wi-fi. No other hotels charge. Staff was polite and tried to help.

Friendly staff, clean hotel and room. Nice little pool area. Would definitely stay here again.

I loved the amenities. Close to everything we needed for our stay.

Booked the hotel last minute. Loved the place and it was very clean. They had a pool and exercise equipment which I used. Staff was very friendly will definitely return.

Great spot.

Great

We loved this property! The staff was friendly and helpful, the room was clean and updated, there is a Carrabba’s next door and a Starbucks in the lobby! It was everything that I could have wanted!

Very nice hotel! Would definitely recommend and stay here again

We had a great stay while in town volunteering. This was a clean hotel and the staff was polite and helpful. The room was well appointed and clean. The beds are very comfortable.

I loved staying here! The staff was so friendly and kind, the epitome of southern hospitality! I booked a room with a balcony overlooking the woods, very peaceful. The pool was clean. The bed was comfy and overall just a really great stay!

Great place to stay.

Friendly staff clean and welcoming area

Easy to drive to anywhere around town from this location! Clean, comfortable, and quiet. However no breakfast included in the nightly fee and basic items for purchase overpriced. Shower pressure was extremely high with no lower setting available despite a control knob on side of showerhead (impossible to shower without getting hair wet from overspray). Would still stay here again though when reasonably priced.

Very clean. Staff was friendly and helpful

We had a great stay at the Courtyard by Marriott, Ashville. The property is clean and situated in a quiet, wooded area just minutes from downtown with ample parking. Parking downtown is tricky and a bit pricey but that's to be expected in a touristy area. They have a small restaurant and bar next to the lobby and there is a good restaurant right next door. I love that they are very dog-friendly! We saw some incredible wildlife which was an amazing experience. The staff was attentive, helpful and accommodating. Would definitely stay there again!