Courtyard by Marriott Missoula

In town on way to somewhere

Our room was advertised as accessible but had no grab bars near the toilet and no riser seat for the toilet. Also, the shower if fine for those not handicapped, but the one grab bar is 5 or 6 feet away from the shower head where it's most needed. Also the beds in this room are too tall for the handicapped by about 4 to 6 inches (in my opinion). Also the television wasn't working and the internet was very weak and unreliable. I would expect Expedia to improve your expectations of the motels you offer to us by having them be very clear as to why their room is accessible. You and I deserve specifics. We live in a work where handicapped people want to travel but deserve to know what they're getting for their dollar. Frankly, I expect better of Marriot and I expect to pay more, but right now I'm asking why I should pay more for rooms that are less accessible for people like my wife who suffered a stroke 4 years ago. Any cheap motel could at least honor their accessibly advertised room. Thank you!

Great place to stay

Great stay and very friendly staff! Very clean and comfortable!!! Loved the stay

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We have stayed at this hotel several times and always enjoy the experience. The rooms are spacious, well-lit, and very comfortable. Bathrooms are large and modern, with great spacious walk-in showers. The staff really stood out during one visit—we were initially given an ADA-accessible room with a very low bed that wasn’t ideal for us. They quickly and courteously arranged a new room and even brought the keys up to us. The hotel has a spacious lobby with great seating area, making it a welcoming place to relax. However, there are a few areas for improvement: the rates can be on the higher side, and offering complimentary breakfast would be a nice addition. The pool area could use some maintenance, as a few tiles are missing. An adults-only hour at the pool would also be a great addition, providing a quieter, more relaxing atmosphere for those seeking downtime. Despite these minor issues, this remains our top choice whenever we’re in the area.

Wonderful hotel setting, with great amenities. Ithe rooms are quite big and very clean. A nice place to stay after driving all day. I would definitely come back again.

Great location and very clean

Everything was spotless

Our air conditioning unit would not work or the fan was never fixed

The staff was very friendly and helpful. Great room. We will stay here again!

CLEAN!

Great place

When I have to stay in Missoula, I stay at this hotel. I really like it.

Noisy and I thought I was getting a tub instead I got a shower.i will look at the room next time.

Overall the hotel was ok, bedding mattress not the best. The pool and hot tub were broken and we called and asked about those prior to booking and this was never mentioned. Its a real bummer when your kids love the swimming pool and come to find out there will be no swimming.

Friendly staff, clean rooms, great amenities.

I only gave 4 stars for property facilities because the pool and hot tub were closed.

The staff was amazing!! We were in town while my son had surgery and they were so helpful and understanding with the challenges as they came. Conor helped us figure out a way to get a one way rental car, signed us up with Marriott rewards, and was SO helpful and understanding as our plans kept changing because of complications.

Room temp was 58 degrees. Broken, had to move room. Hot tub was luke warm at best. No reduction in cost.