里士滿西北萬怡飯店

Ok

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The staff are very friendly and helpful. I will be staying here again in the future.

Clean, nice hotel. Staff is very friendly and help you in any way they can.

Great stop

Our first night, we noticed the bedsheets had multiple stains. The water pressure from the shower was very low. However the staff were very polite and helpful. Another issue we had, was the confusion around the parking. When I first placed the booking over the phone, I was informed that parking was free, but when we got to the hotel they told us parking is $5 per night. There should be more clear information on the website as to whether parking is free or not.

No free breakfast included and, I believe, they charged $5 for parking. I haven't looked at my receipt yet. If they have, it's ridiculous!

The property was very clean and well kept. The only criticism I have is to why they are charging a parking fee.

I very much enjoyed my stay, even though it was quite brief. I was welcomed warmly, my room was clean and comfortable, and i enjoyed being able to get a glass of wine before heading out for the evening. I appreciate it. The efforts to be more Eco, friendly with recycling in the room and use of real plates and forks, and wine glasses

Excellent as always

The hotel was nice. We had to pay to park in their parking lot.

Amazing !!!! Very relaxing and clean !!

Very clean and updates

the fact of remodeling of the hotel. laundry just terrible

Quite older but renovated property. Priced accordingly. Easy shopping and dining nearby if needed, not walking distance but within a mile or two.

You can tell the staff genuinely cares about creating a great guest experience. The service was outstanding. My room was very comfortable, and I loved the glassed-in shower and thoughtful layout. The hotel is also in a great location, with plenty of dining and entertainment options nearby. The price was very reasonable for the quality. Well done, and thank you for making my stay so enjoyable. – Fritz Alders

Comfortable and relaxing, SLEPT WELL

Stayed 4 days to spend family time in richmond. Worked out well with having a suite, and walk out patio! Room was modern and comfortable. Beds are good, a little softer would be good.

Excellent

Good location, nice staff