Courtyard Flint by Marriott

Terrible! At checkin the office had five employees there and couldnt find our reservation for several minutes. Once we got to our rooms(adjoining), we see that there is no refrigerator, no Microwave and the bed sheets didnt fit. The chair in the room was filthy as well as the desk. The bed was way to soft(squishy). The pool and hottub were both closed. The front desk manager(Megan) and staff all kept saying they were getting a fridge and microwave for us but only recieved them the last night of five nights. Very disappointed in the entire visit.

The room smelled terrible and the floor was wet. The luggage trolley was falling apart and the pool was closed. The batteries were held in the tv remote with tape. The staff did their best to accommodate us by giving us access to the pool at the hotel down the street and relocated us to another room. However after we were relocated, the bathroom had ants in it and there were also ants in the pool area at the sister hotel down the street. A disappointing stay for us.

We booked this for a local sporting event taking place. Prior to going, we ensured the pool and hot tub was in working condition and we could get a rollaway bed. The pool and hot tub were under maintenance when we arrived and was not in working order our 3 night stay. We were informed they had no rollaway beds on property despite me calling in advance to find out if they had them or we would have brought an air mattress. Their response to this was... oh, that guy was the one that was fired. We washed the kids uniforms before matches and the dryer burned them after only being on the lowest setting for 20 minutes. One pair of pants had holes and the other jerseys were clearly burned but not all the way through. It was reported to the desk and although they were nice, they shook their heads, said, "I'm sick of this "blank." And offered no compensation. Police showed up twice for unknown reasons. We heard one guest go up to the front desk after being given room keys and she informed them someone was already staying in that room. Staff was friendly and apologetic but could do nothing. It says Marriott which normally has a good reputation, but I would recommend not staying here. Look elsewhere!

Lady at desk in day time was useless I'm handicap in wheelchair and nighttime service desk woman Ashley was incredibly but day lady was no help and rude not sure if she hates white people or handicap people Ashley helped me over and above other woman was no help I have a really hard time just getting there let alone getting food or anything else but this woman was awful not sure about GM she wasn't much better but they do not help handicap p6at all unless your lucky enough to arrive when Ashley at desk Nts in my room 2nd time I stayed there for convenience and pool and hot tub down both times so take it how u want but thank you Ashley and I hope I never see other daytime woman in service industry

Everything

No Bar. No Kitchen.

No phone in the room no # for the front desk only 2 lamps worked. Awful. No one at the counter for check- out.

After check in and staying one night, discovered ants all on our luggage and bags that were in the floor. Reported to front desk and she stated that the General Manager suggested that they spray the room, but would not relocate to a different room. They supposedly were booked up. I will be reaching out to the General Manager,I feel like my bill should be adjusted.

Room was cold initially. Staff at front counter said we could change rooms. I said no because we had just out heating unit on. The heater was so loud no one could get any sleep. But for what we needed a quick stay before a flight out. Hotel was fine. A shuttle to airport would have been nice. No Ubers so early in morning

I demand a refund this place is dirty things arent clean i wouldnt recommend this place to a bum sleeping on the streets it should be called a motel stay far away from here

Got charged twice for the room stay and no reasonings why just that theyd look into it. Called front desk regarding an issue with the tv. Nothing happened. Didnt have conditioner and the pool was closed. Not very happy with the cost and experience.

Toilet ran on ... and on, and on ... Dresser was very scuffed up and worn. Bed was quite uncomfortable - very lumpy. A candy wrapper was left behind on the floor from previous guest. Bed looked as though it had been sat on or laid on - not freshly or nicely made. Sidewalk was not shoveled completely. Snow was only removed from sidewalk nearest the lobby entry.

Convienant

Very polite

Staff was great. Had to move to another room because shower was cold. New room was a handicap room and it needed going over. Shower leaked out onto floor. Shower head fell off bar. First room didn’t have refrigerated or microwave. The second room did. Handicap access to parking lot at end of hall was broken and couldn’t access.

Room had coffee but no coffee maker. With down to the front desk 3 times and no one was there I think she was sleeping in the back room. Then we had to pay for coffee. Will never stay this hotel again. 125.00 for a night is not worth it.

The furniture was old broken down and dirty☹️ it was a total disappointment specifically the property being a Marriott and myself being a Marriott rewards member. We stayed here several times about 6-7 years ago and the reason why we booked. It was a total suprise to see the condition of the place, the furniture was broken and the television screen was black. There was a charge for breakfast and no complimentary water. I can go on and on and on. I checked out and continued my stay at a different hotel. Total disappointment.

My vehicle broke down. I could not access Expedia to cancel my reservation.

It was pretty quiet there. I had kids with me and I was worried they would be too loud and disruptive but when the door was closed, I couldn’t hear them in the hall.

I hated this place it was disgusting! Ants crawling on the bed all over the room, it was a horrible stay I didn’t even stay the whole night!