Courtyard Flint by Marriott

I have no good comments for this place, except to say, I will not waste my money again. The room I was in,was terrible. There was

Drapes torn, caroet stained, lamp shades stained, mattress was hoorrible.

Not all rooms come with balconies and they are on a “first come first serve basis”, the pool was freezing and extremely unenjoyable, no one was ever working at the bistro the entire time I was there. The staff member was incredibly unhelpful when I was unhappy with the room I was given. There were multiple white stains on the royal blue carpet, the desk in the room was dusty and had obviously not been properly cleaned for quite some time. Room was very dated and definitely did not live up to the “Marriott” name.

The staff was helpful and pleasant

Friendly staff and our room was great. Just needed a refrigerator in our room. Pool & hot tub was great! Boyfriend and I were very happy & comfortable!

Will stay there again

We lost power so chose this hotel for two nights. When we arrived to our room we had no phone, refrigerator or microwave. Our heat did not work. When asking the front desk attendants, they were not very helpful or kind. We were told that those extras were not guaranteed with the room. Not even a phone apparently to be able to call the front desk for assistance. It served its purpose for having electricity and a place to sleep, but that was about it. I will have to say the pool was nice, but there were waaaayyyyy too many products in the hot tub to enjoy it without it burning your eyes. Would not visit in the the future.

Front desk staff were super friendly and efficient. Our room, not so great, and this was the same experience for 2 other couples that we travelled with. Our room had threadbare carpet, broken lampshades, and the stuffing was coming out of the couch. The balcony door needed a good Windex. We had an early flight, so I understand no breakfast, but it wouldn’t hurt to have coffee available in the lobby at least. In my opinion, Courtyard By Marriot is a decent brand, and we have stayed them in different areas, but in Flint, they are not living up to the name. Please do better….again, staff was excellent.

Upon entering my room it was ok but going in to the bathroom there was mold on the shower liner in the tub around the grab bars the remote for the tv was missing the back piece smoke dectector had a bad battery in it so it kept chirping the sheets had stains and the sheets one looked like pee the other looked like rust not to mention the sheets did not fit the bed one of the lights by the bed did not work i asked for the battery and sheets to be replaced by the front desk she wrote it down never got cleaned or the battery changed the hot tub pool area the water smelled musty the paint on the ceiling was peeling off the only good thing i can say is that the staff i approached were really down to earth

The staff were amazing the property really needs to be upgrated. I felt like it was a time warp. Just really old everything. The hot tub was green and smelled funny

Overall good experience

Property is in poor condition blown out screens, mold, maintenance is minimal housekeeping is terrible, the font desk crew are literally the only good thing about this place

Expedia had a glitch so the hotel did not have a card number on file when we got here. They had to call Expedia to get it and took a half hour. Either that or we had to pay double and try to get our money back from Expedia. The elevator broke while we were at the hotel. The shower did not want to drain. But the customer service rep Ashley was the best!!

The hotel is getting tired and needs a facelift

My room was very run down. The curtains were shredded! I also had ants in my room. Pool was not heated. Hot tub was broken. TV was smaller than my computer screen at work. No fridge or microwave. It was quiet except for the huge group of people in the pool on Saturday. Close to lots of restaurants and shopping. Free parking.

Upon checking in the front service lady was very rude I wasn't informed that I could not pay with my cash app card she proceeds to rudely put a stand with catds it in my face with an attitude telling me we do not accept these kinds of card which is fine I did have cash. We were looking forward to using the jacuzzi it was not working they said that it was broken that was one of the main reasons we also put your hotel but didn't get to enjoy that other than the rude service desk lady on Friday the same one was there this morning on Tuesday as we checked out didn't greet me was rude all she did was ask for my name didn't say thank you nothing whatsoever handed me back my deposit. I will waiting for our Uber to leave the hotel another couple comes in she greets him smiles and tells him thank you for staying I've never been treated so rudely before and we will never be staying in this hotel ever again. And that is all because of this particular lady. The rest of your staff was amazing especially Miss Ashley she went above and beyond to accommodate us because the kitchen did not have everything for certain meals but she was very apologetic and sweet the rest of your staff was great as well.

This was the worst hotel I have stayed in . Dirty run down smelly. The staff was pleasant but the accomidations were the worst.

DO NOT STAY HERE! This hotel is disgusting. Its a hotel where prostitutes and drug dealers are everywhere. The police showed up while we were checking in. Our room was NASTY... holes in the wall, what looked like a peep hole in the shower, used condom under the bed, lipstick on the sheets and we were so convinced they had bedbugs we drove 2.5 hrs back home and my family stripped our clothes off in the garage it was so bug infested and disgusted. This hotel is NOTHING like the photos and we were terrified for our safety on the hotel property. -10 out of 10...we will NEVER go back to any hotel in this area.

Pictures of hotwl online are not accurate of hotel. Its very out dated and dirty.

I checked in . Did some running around. Went to go asleep I noticed there were bugs in my room. Called Expedia and you guys did nothing for me. I called the front desk and they handled it. Checked out and went to another hotel.