Crowne Plaza SAN FRANCISCO AIRPORT by IHG, an IHG Hotel

Work hard to change!

临近路边下，但是不是很吵。

good

No room cleaning at the first day until called and the janitor off work already at 4pm. No water provided. Room was so dirty and old. my sleepers turned to black color due to so much dusts. Shower room floor sticky. Worst experience ever.

The bedsheets not clean

good

Good

我们住了两天，门锁一直是坏的，每次都需要保安人员来开门

除了洗澡的热水不够大，水需要很长时间才能够让热起来，其他都好

good

very quiet although next to high way parking is not free

Fast check in. Clean room, silky sheets

Room.was dirty and hotel looked old

I would say that the quality of the hotel chain has declined over the years. I chose it because it was close to the airport, had a good rating and airport shuttle service. I had to wait 45 minutes for the shuttle while 2 shuttle services for Marriott, Doubletree and aLoft were at least 3x more frequent. I got to the hotel, there was a shoddy reception desk and limited staff. I was given the last room nearest the stairs on a low floor (which is typical for a woman traveling alone). The room was clean, ample towels, bedding was reasonable, AC worked, but no complementary water. I would give it a 7 out of 10. I won’t stay again however.

I stayed here for a one-night layover. Everything was clean, and the restaurant was decent enough for a quick meal. The shuttle to the airport was prompt. However, my only downside was the pickup at the airport. Nobody seemed to know when the shuttle would arrive, and I waited over 35 minutes for it, but it never came. I ended up taking a $35 Uber for just a mile and a half.

The hotel was old, the room was clean but very outdated. I stayed here for a night with my kids. There’s a lot of places to eat around the neighborhood. Staff wasn’t the friendliest. You have to pay for parking and it’s not cheap.

lack of parking near check in

Bad service

You can easily access Publix transportation. If you want to eat out, everything closes fairly early, after 830pm you may as well order on Uber eat.

Front desk female staff isn't friendly - no eye contact, doesn't offer essential information such as elevators, gym, etc. When asked about shuttles, I was just given a schedule without much explanation or pointing out where to wait.