Downtown Grand Las Vegas

员工服务好

The front desk service attitude is very good, and the price is very favorable. Although the travel fee is not reasonable, the price is reasonable in general. However, the cleanliness is not good. The towels are not usable at all. They are black. It is recommended to rinse the towels with bleach. This is why I gave 4 stars. Except for the unqualified cleaning, it is generally good.

沒冰箱，沒煮水，非常陽春，外面的音樂跟摩托車聲音很大聲，雖然有寫可提供耳塞，但實在一般般

不喜欢

地點在老城區.停車不在飯店裡.但不遠.早餐是套餐的.可以外帶

Clean, convenient transportation, good service.

Good

The room is very clean. Maybe we arrived on the weekday, so we didn't wait long time to check in.

The hotel is very good, the room is very new, the smell is fresh, the staff is also very good, it is very convenient to eat and live, see you next time

Everything was clean and well kept. The beds were extremely soft.

Hotel parking garage elevator was not working, knee was not happy, the rest was fine.

We have stayed at the downtown grand 4 times now. It is a great walkable option for Fremont street. I like that it’s off of the Main Street making it a little quieter at night when trying to sleep because the music is VERY loud at hotels directly on the street. The remodeled side is much cleaner feeling than the older side but still older side is a better option than most of the hotels in downtown as the Grand is much newer than most.

Water was cold for the 2 days we stayed. Offered to switch us rooms but then quickly assured us the water would be fixed shortly. However the water was cold for us the entire stay.

Really like the pool deck nice area nice bar. The casino is small and not overwhelming. It was a fun place to play. The rooms are a good value for what was paid in the hotel is in a good location.

Hotel was amazing. The staff was awesome .

Great location for downtown, just a minute or to walk to most places

La verdad el personal del check in fue una persona grosera, también hay personas muy amables pero no quedé tan satisfecha en cuestión al trato, las habitaciones están bien pero la persona que nos atendió nos dio dos habitaciones con vista a un cubo de mantenimiento, no estoy seguras de volver, creo que hay mejores opciones

Great stay need shower doors

The first lady at our check in seemed bothered by our questions and acted as if we were interrupting her day, the first room we were given literally fell apart started with the bathroom then the phone then the locks and finally the door handle and dead bolt completely fell off, they charged us 20$ for a microwave that took an hour to arrive and did not work front desk did not answer after that we heated our food for ten minutes and it was still mostly cold. The only good thing was the night person at the front desk she was a breath of fresh air and genuinely tried to help us in any way she could even gave us an "upgrade" and a credit for all our troubles. However as sunny and sweet and caring as she was there is only so much one can do to fix this horrid experience. Her name was HOPE and she tried her best to give us just that. This hotel needs to do better I was u satisfied from all the mishaps even when requesting clean sheets because they were obviously dirty with hair on the pillows and yellow marks ...the new room was much cleaner and satisfactory but the experience was still bad the soda machines never work the restaurant was not open even once. After 4pm there is no place to get utensils or napkins unless you order from the bar and pay the food options shut down completely and the cashier's are rude at the casino window and are not afraid to show they are not happy to say the least and if you are new to casinos they do not appreciate your questions at all and faces

The rooms are very clean. The bedding is very clean. The walk in shower was awesome. The staff could not be any more helpful or nice.