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Eldorado Resort Casino at THE ROW
Hotels
7.8
/10
Pleasant
2,553 reviews
What Guests Say About Their Stay
Tammie
10.0
/ 10
Had a great time it's always a wonderful place to stay for the price and for the convenience and for the comfort I'll be staying there again
Manny
10.0
/ 10
Security handled a situation for me in regards to lost luggage and handled it very well. I believe the lady that helped me was named Sandra. Sweet lady.
Dalton
10.0
/ 10
Everything was great and went smoothly from the moment we checked in. Great places to eat and drink. I enjoyed the central location for everything Reno has to offer.
In the Area
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345 N Virginia St, Washoe County, Nevada, United States, 89501
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Eldorado Resort Casino at THE ROW
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Per room per night (excl. taxes & fees)
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Eldorado Resort Casino at THE ROW Address: Map & Location
345 N Virginia St, Washoe County, Nevada, United States, 89501
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Discover More About Eldorado Resort Casino at THE ROW
Location
Eldorado Resort Casino at THE ROW is a hotel in a good neighborhood, which is located at Washoe County.
About Eldorado Resort Casino at THE ROW
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Eldorado Resort Casino at THE ROW exclusively for you.
Get precious and unforgettable moment during your stay at Eldorado Resort Casino at THE ROW.
All facilities in Eldorado Resort Casino at THE ROW
Others
Hotel Services
- Tours
- Multilingual staff
- Express check-in
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
- Computer station
- Business center
Things to Do
- Shops
- Casino
- Spa
- Outdoor pool
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Parking
Food and Drinks
- Bar
- Nightclub
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Eldorado Resort Casino at THE ROW
Important Note
- Covered valet parking fee: USD 15.00 per stay (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 22.7 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
- Resort fee: USD 41.93 per accommodation, per night
- Additional inclusions
- Airport shuttle
- Fitness center access
- In-room coffee
- Phone calls
- Pool access
- Self parking
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from October 14 to May 12:
- Swimming pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Eldorado Resort Casino at THE ROW | 815 |
Number of floors in Eldorado Resort Casino at THE ROW | 26 |
Another facilities in Eldorado Resort Casino at THE ROW | Tours, Multilingual staff, Express check-in, Luggage storage, Express check-out |
Frequently asked question in Eldorado Resort Casino at THE ROW
What are available facilities at Eldorado Resort Casino at THE ROW?
There are top facilites at Eldorado Resort Casino at THE ROW such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Eldorado Resort Casino at THE ROW?
Check-in time at Eldorado Resort Casino at THE ROW is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Eldorado Resort Casino at THE ROW?
Eldorado Resort Casino at THE ROW is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Eldorado Resort Casino at THE ROW have?
Eldorado Resort Casino at THE ROW has 26 floors.
How many rooms are available at Eldorado Resort Casino at THE ROW?
Eldorado Resort Casino at THE ROW has 815 rooms in total.
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More Reviews from Other Guests in Eldorado Resort Casino at THE ROW
Other sources (2,553)
7.8
Pleasant
From 2,553 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.0
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Traveler Reviews Eldorado Resort Casino at THE ROW
Number of reviews per page
20
40
Top reviews
enrique
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Mobile Check in was great. The line at 3:30 was horrible. Maybe install more kiosks. I went straight there to avoid the line. All casinos connected, which was really nice.
Charlie
Leisure with Friends
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Customer service was exceptional and the team was very nice. The reason for my low rating is only because of the room. Eldorado has taken away the ability for you to change the thermostat in your own room. While I understand it may save them money to keep all rooms at the same temperature, but when I pay to stay in a room, I want to be comfortable. Instead, I had to use I had to use 2 comforters folded over, plus the sheets from the 2nd bed, just to keep warm. I could not stay in the room unless I was in the bed because it was just too cold. I did increase the thermostat to 85 degrees just to double and triple check, but it did not change. I really liked the Eldorado and have been staying there for the past 7 years, but this changes things. If I cannot be comfortable in my own room, I am going to have to stay elsewhere going forward.
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Barry
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The only problem we had was that the pillows were way too hard. It made sleeping difficult. We've stayed here before and this has not been a problem. We called housekeeping to get them changed but the replacements were the same. I suppose some bean counter decided they were spending too much money on the comfort pillows they used to have. A good night's sleep is one of the most important things when you're traveling. We will not stay there again.
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Alfonso
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
So good
Scott
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice staff. Friendly dealers. Thank you
Anthony
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room was hot even with AC running the whole time. Waited until exactly 3 to start checking in guests
Jeff
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Was alright nothing special.
Scott
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel was great- friendly staff, clean, nice room.
But everything was closed. They tout all these restaurants, but literally no food was available at 10pm. In a casino? Silly.
The one 24 hour restaurant is closed on Mondays for cleaning. Dumb.
We came there to spend money and Eldorado literally prevented it.
David
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
location is Amtrak... perfect
Norma
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice -- all of the above
Barry
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel employees at check-in complained that we booked through Expedia and not directly through them. Most places to eat at the hotel were either open only a few hours a day (check Eldorado web site for places to eat, then check hours they are open for yourself, very disappointing.) All were either closed 3 or 4 days a week or only open a very few hours each day. Casino was open 24 hours but had trouble finding food. Had trouble getting house keeping to service room each day (they wanted to service room only every 3rd day). First time stay and they have NO diagram or map of property to give us. Vending machines on 3 out of 4 floors I checked were not working. Poor service for what room costs, PLUS a $44 per night resort fee. Will NOT book here again.
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Suzanne
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our room was decorated in the 70s look, i feel we got this room because it was an expedia rate. The room was clean however. It would have been nice if the resort rate was optional it was alot of money for 2 bottles of water. Our keys could have been programmed to not allow pool and workout room. That is a scam when people just need a place to rest and to go on their journey, i will not be staying in Reno again.Nothing to rave about.
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Randy
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a wonderful time. My only complaint was that the only room available was a smoking room, and it stuck horribly and there was no way to air it out., but otherwise everything was perfect.
GARY
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Connections to other hotels
HARDEEP
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room AC was not cooling the room enough and bathroom drains were clogged.
Jeffrey
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location to evet
Tamara
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The front desk staff are pretty rude. So if you don’t check in by internet you’ll deal with their unpleasantness.
The room was rundown, now I know why the guy checking us in asked if we wanted an upgrade.
The AC didn’t function well. The shower fixtures were broken. The TV worked half the time. Parking was partially blocked off due to maintenance.
Half the stores are not open. The slot machines are over the top tight. After dropping quite a bit of money we decided to find other things to do. Believe me the was a task. You go to Reno to gamble.
We tried the surrounding casinos but they were no better.
Sadly I believe Reno is going under. So I guess that’s why the slots are tight.
Well that was my last trip there.
If you go and stay here, have low expectations.
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Tammie
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Had a great time
Tammie
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Had a great time it's always a wonderful place to stay for the price and for the convenience and for the comfort I'll be staying there again
Haylee
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Comfortable and clean.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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