Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

$500 a night for.. Scary shaking broken elevator Broken clanking compressor all night Bathtub controls that don’t work Rust covered lamps No cleaning service Between nights No person on duty at check out..had to leave keys with a note! Complete joke of a property

Fantastic staff members, helpful and very kind.

Spacious clean rooms with facilities and friendly service

The property is old and needs updating, looks like it is occupied by the construction worker working close by.

TV didn’t work and had to change rooms - receptionist bery helpful but it had been a long day

Property outdated, old, was clean enough but could be cleaner and in need of a complete renovation. Elevator was scary to use so we mostly took the stairs. Location was very good tho but would not stay there again.

This "hotel" was garbage all the way around! The place was dirty, most of the equipment was not working (rooms and common areas), and the workers were extremely disrespectful and unpleasant (angry at times). Please don't waste your money at this hotel... save yourself!

Was not clean. Had to get toilet plugger at 2:00 am. No help from the hotel they just handed me the plunger. Wow!

ROACHES ROACHES ROACHES, Elevator not inspected since 2021, elevator broke, shower broken. Refused refund more than $70, we paid $350 for 1 night in this flop house. STAY AWAY!!!

So close to the cruise port

Great location close to restaurants and cruise port

Average hotel. Breakfast never put out, staff said delivery driver never came. Hallway smelled like weed and had random trash in stairwells. Checked in at 5pm normal checkin is at 3pm and room wasn’t ready had to wait for room to be cleaned. Staff was very nice

The bare minimum. One hoarder woman took ALL the breakfast food, leaving none for anyone else. When confronted (“can we have just ONE of those?!) she insisted they were all she had. And when we talked to the guy at the desk, he said she hoards the food and doesn’t even eat it. So all the other guests have no breakfast. They know there’s a problem and management hasn’t addressed it!

Alex was great at the front desk, but unfortunately, our stay was a nightmare. From the elevator that felt more like a haunted house ride, to the toilet that kept overflowing, to the microwave that didn’t heat our food—there was one issue after another. We reported everything, and maintenance came out twice, but nothing was properly fixed. Eventually, we had to cut our stay short. To top it off, when we were checking out, the same elevator we had complained about (which the night shift front desk claimed was perfectly fine and up to date with protocol) was *still* out of order the next day. Honestly, it was just ridiculous. I'm thankful for Alex being so accommodating, but the overall experience was horrific."

The only thing that i can truely say about this property is that the young man at the desk was very professional and understanding. Walking into the lobby of this hotel smelled of trash and not to mention we had roaches in our room. Needless to say, it was a very uncomfortable night, having to stay awake to watch our bags, not wanting to risk any roaches crawling into our bags and we taking them home.

There wasn’t any comfortable chairs. The bed was lumpy and the bed linens were dirty. My wife’s comforter had blood on it.The shower was a trickle and it took forever to get hot water.

It’s okay, but pricey due to convenient location to cruise line ports.

The bath faucet was too short- hard to get ash up. Also very little water pressure in shower. Everything else was fine

Needs total renovation. Stained towels.

This hotel is clean and appears to have been remodeled recently. It lacks items like a coffee maker and glasses and dishware that you would expect to find at an extended stay property. I got a hair dryer from the desk. Our room had faint smells of smoke and urine. The desk clerk said the urine smell was likely from the nearby water treatment plant. We found a great Thai sushi place for happy hour food just across the street.