大急流城肯特伍德美洲長住精選套房飯店

1) Very very low Wi-Fi connecting speed than we stayed before, even using paid Wi-Fi. 2) Nothing in the room for kitchen use at all.

Would not stay here again.

I wouldn’t even let my dog sleep in that place!

The rooms were spacious and quiet.

Called three times and was promised a call back. Did not happen. It is beneath Expedia to have this property on your site. Absolutely sucks.I expect the same B.S. silence from this review as the last 4 attempts. Never a person at a check in space. Pathetic

the bed was soft

They didn’t have the 2 rooms we booked. They only had 1 and wasn’t notified until we got to the hotel.

The property showed some deferred maintenance and the clientele were coming and going all night long

There was no front desk. The first room had a broken window. The second had a broken fire alarm that kept beeping. There was no phone in the room (literally had a fake phone). Seemed like a motel in a pit stop.

Front desk was not open at 10pm, people backed up trying to check in with someone going in and out of an office. Conditions were very poor, rusty fridge, missing drawers, bathroom door handle fell off. Fire alarm going off in the middle of the night due to smokers (in a non-smoking hotel/state) If I would have had another option that late I would have taken my daughter elsewhere.

Was fecal matter on wall near toilet - exterior side doors didn’t work - worst of all front desk gated after dark - fire alarms went off app midnight - no staff to be found - and card wouldn’t work in lobby door to get back in - vicinity was questionable! Won’t stay again!

Smells of weed. Dirty floors. Hair in the bed. Hair on the toilet. Rust all over the fridge and appliances. Rust on the bathroom counter. Just all around dirty place to be in.

Service Counter not open late. Late check-in cumbersome. Looks okay from the outside, but tired, smelly and worn out inside. Would not stay there again.

Nice and very quiet

The front desk claimed that I checked in too late and that they had given my room away but they still charged my credit card and it was more than the amount provided by Expedia. I’m still awaiting a refund and was left with out a hotel room for that night

Absolutely the worst experience I’ve ever had. They did not give us the room we paid for and made no apologies whatsoever and refused a refund and then they had no breakfast as promised and the front desk closed at 10 and didn’t open until 10 am and the keys constantly didn’t work so we were often locked out of our room with no front desk worker

Entire third floor smelled like smoke, bathroom wasn’t properly cleaned. Carpet in hallway needed vacuumed

The room was very nasty also bugs in the restroom in the am when I woke up…. TV barely worked…. I want a full refund….

We only needed to stay for one night, but the room was clean, bed comfortable, and the floor was quiet. Would recommend for even a short terms stay.

No hold on card Could use larger towels