Extended Stay America Select Suites Charlotte Tyvola Rd Exec

Mario is awesome at the front desk

Stay away. Smells like marijuana in the lobby. The desk is behind a reinforced gate, I assume to avoid theft. Cash deposit required. Needless to say, we did not bother checking in. The night attendant even agreed that it was not a great place.

My room was great. Must have been freshly updated.

Staff was nice. The charge to change out towels and basic toiletries is frown upon. The room walls are very thin to where I could hear the people next door conversations and then scolding their pets. As well as a strong pet urine smell from the connected door to their room from ours. I definitely won’t be booking again

Smells like cigarettes and doesn’t offer breakfast

The staff at this property was outstanding!

My partner and I check in smell like marijuana

This hotel looked NOTHING like the pictures online. It was old and outdated. Upon entering the hotel, it felt dirty and had an old, musty smell to it. The room, itself, was in need of some desperate updating as well as the appliances. And although I was only there for one night, I honestly can't see how anyone could stay there for any extended period of time. The bathroom felt dirty as the sink, toilet and tub all needed to be replaced. Also, I did see a roach crawling on the wall, the very next morning I was packing to leave. The TV had a weird film on it, which made watching anything on it difficult, because it had a strange glare to it. The bed itself was ok, but honestly, I slept on top of the sheets with just a blanket because the whole room just felt so unclean, and I did not feel comfortable getting under the sheets. The walls are paper thin and I heard everything my neighbors were saying and doing. Overall, I would rate this hotel a 1 out of 10, with the 1 rating only because the young lady at the front desk was very sweet and kind. She actually was the only one there and had to check in people, and also clean rooms. I will not be staying in this hotel anymore and considering all the other hotel options in the area, I truly hope the owners make the right choice to update this hotel and not continue to think that having your guests, whether they be long term or short-term stays, endure a dirty, outdated and depressing hotel is acceptable.

Very nice

Rooms are super old and could use a renovation to the entire building. The end of the hall way on first floor smelled like someone was hiding a dead body. Horrific smell. Didn’t want to take my shoes off. Glad it was one night

Justice was amazing..Very kind thoughtful and was able to assist me in a timely manner..I appreciate her service!

I love everything about this property

I really enjoyed my stay and it's a pleasure staying at this hotel

I like everything

Everything

Everything was ok

Great Comfortable Stay...Staff are Great!! Courtney and Justus are extremely nice I love them!!

I loved loved loved the Stay Here!! Highly Recommend

My room had bug problems, overpriced snack and drink items and not so friendly service. This is not a way to treat a military veteran.

The front desk