Extended Stay America Select Suites Orlando Lake Mary 1040

The bed was hard hallways dirty i left the property at 10:30 cause the bed was so uncomfortable...

Mal olor, sofa cama sucios. Dice q no se puede fumar ysolo olia a cigarrillos.

Not your typical business hotel experience. 😔

It’s not the website says. There is no pool and there is no hot breakfast at all. Not even a place to grab a hot cup of coffeee.

I really enjoyed the layout of the room I was given. Had an entire room with just the bed in it for more privacy.

Roaches in the room and it definitely hasn’t been updated in probably several decades. You get what you pay for.

Odor from pets was strong.

Great

New management. No kitchen supplies. Extra charge for towels. Bad service. Toilet clog for 4 days. Front desk just handed me a plunger. Period try to get the room changed out. They were not accommodatingThe area was dirty. Dog poop everywhere. They charge me for my pet stay after booking. No pre-warning on extra charges.

When we arrived, there was a sign on the door stating that the hot water boiler would be replaced and there would be not hot water for the next 3 days. Did not receive any advanced notice of the outage to be able to change our itinerary and did not get a discount on the room rate. Carpets in the hallway were really dirty. The mattress for the sofa bed was stained. The room smelled like damp basement. If you need eating utensils or cook ware, you need to purchase them. The large cooktop on the range did not work. Would not stay here again or any other Extended Stay

Hotel had no water, internet continuously disconnected, hotel refused refund even after early check out

It’s my second time there, and everything are good .

This was by far the worst hotel experience I’ve ever had. They got you with a really reasonable price - the photos are misleading. The property itself is in terrible condition. Filth all over the parking lot, trashed out cars & people hanging out in & sitting around them in camping chairs - smoking & drinking all day & night. The check in process was bizarre - upon checking in they present you with a printed sheet with all the new charges & changes including: No breakfast No room service No towel replacement - unless you pay for them No coffee in room No pots, pans, plates, cups or utensils to cook or eat with - unless you buy them for $39.99 & $19.99 No amenities And perhaps most bizarre - no front desk staff overnight - just a red phone in the lobby you can call another property for help if you need it. In fact, they go so far as to install a roll cage that rolls down at 10pm. We didn’t have a choice given the time of our arrival - so we checked in hoping the room would be better… but it wasn’t. The room itself was FILTHY. Sticky doors and cabinets. Hair in the shower / on the shower curtain. The bed was horrible The “pull out double sofa bed” could not even be sat on because it was in such poor condition. Sticky pleather & rips all over. No building safety - doors propped open and any door to the building could be accessed without a room key. This hotel was absolute garbage & I would feel completely comfortable telling anyone to STAY AWAY.

Very dirty

Rooms were dirty and heater was not working

This was by far the dirtiest hotel I have been in. The floors were filthy with stains. The smell of dog feces and urine was through out the whole building. There was even a police officer called to the property for some reason. It actually felt unsafe. Not a place for families at all. Just dont go there.

The carpets in the hotel are filthy. A roach was crawling on the fridge this morning. I was so grossed out that I didn't want to take a shower because I didn't trust that the towels were clean. There were no instructions for check out. I just left my key in the room hoping I will be checked out. Others dropped their keys on the floor near the front desk. I knew from the photos online that the kitchen area was very outdated. I didn't mind that because I wasn't staying for long, but they should update the kitchen area. I know "you get what you pay for" but the hotel shouldn't be filthy.

Property is dated, however it was convenient and offers a great location for my work trip.

This is a hotel if you're trying to save money. I got the room for my daughter, granddaughter & 2 yo great grandson, and didn't know until we got there, that you have to pay for extra towels, a sheet, blanket, pillows, etc. Everything is a-la-carte, for what i spent going to Walmart to buy at least a couple of extra towels, and other things didn't have in the room that normal hotels have, we could have just stayed in a real hotel and it wld have been cheaper. The only good thing is everything I bought my family got to keep. Never again...

This hotel was HORRIBLE IT SMELLED LIKE WET DOGS ALL OVER! COUCHED BED WAS SO UNCOMFY I COULDNT DO MY THING! THEY THREW MY THANKSGIVING FOOD AWAY WHEN I HAD THE WHOLE WEEKEND BOOKED! THE WET DOG SMELL SENT ME OMG