Extended Stay America Suites Detroit Dearborn

Had issues with the room door, the elevator was very dated. Elevator was noisy and shaky. The staff was very friendly and helpful. The cleanliness of the room could been better, the refrigerator had stain on the exterior. The walls were two different colors, and counters had damage. Overall probably would NOT go back. And wouldn't recommend until they invest in renovation

When I got to my room there was a nest of ants on the counter, I had a kind size room. Went to the desk to let them know , they told me that was all they had, but then they found a queen size and charged me the same price as the king, being that it was Valentines weekend everything was booked up or I would have left. The manager said she could give me 10 dollars back but it was really nothing she could do because I booked through a third party. Yeah like I believe that you can take my money though. I will never ever in life stay here again, the new room they assigned smelled like smoke, sheets was not very cleanly, It was not a great stay

Good value but aging, 'tired' property. Clean. Staff was helpful and super friendly.

Worst experience ever

Great experience!

Loud Music next door at 2:00am and had to call down to the lobby to ask them to get the noise to stop.

If you think it's bed and breakfast then it's not. It's just bed and coffee with few snacks that's grab and go!

Wouldnt hesitate to stay again, very clean and very quiet during my week stay for work. Not nearly as busy of an area compared to say Michigan Ave where i have stayed before in Dearborn

The facility needs an upgrade. The staff was super friendly

Staff very friendly rooms clean no bugs, nice atmosphere

We chose this hotel for the location but it was so gross and dirty that we ended up leaving and booking a room somewhere else. The whole floor smelled like weed as soon as we stepped off the elevator. The room itself looked like it hadn’t been cleaned ever. There was long black hair in the bed and a couple bugs. The refrigerator was caked in filth. It was a completely uninhabitable room.

Staff was never behind the desk, hard to get a hold of. Room we had, had a leak from the window the room had a bad odor and carpet was drenched with water. Staff didnt find us another room. Service for towels was slow and wouldnt clean the room when asked

Not bad it was clean but could be better, and the staff were nice but there was bad smell around the floor next to our rooms it smells weed so bad.

Bad customer service , noisy hotel , not a good deal for the $ in the area , must avoid

I could not check in, no one was in front desk so I left

Very accessible , staff were great

Convenience

Need a bigger breakfast choice

No issues

I had a room with no door knob to the bathroom and the toilet seat was broken