Extended Stay America Suites Detroit Dearborn

Good experience

Honestly it just wasn’t a comfortable stay, the upkeep on the room was not good. Trash in the bed. Hair on the floor.

Vary pleasant

There are roaches here at this hotel.

It was fine

It’s nice people running the company

Our stay was nice for the 2 nights we were there. We had a king size bed which was comfortable everything was nice and clean…our room was very roomie…the kitchen appliances were very clean only thing, they didn’t supply any type of dishes or pots & pans… they don’t have an ice machine which is inconvenient as so not having and cups etc… The only problem I had about the stay was the family above our room they had kids… they ran back and forth, & jumping noises all day and night non-stop … which made it hard for us to sleep…other than that I would recommend this site and stay there again if need be

Smelled like pot. Need to be updated, light fell from ceiling. Water doesn’t drain in tub. Internet doesn’t work.

This is a nonsmoking property, yet I was hit by a cloud of smoke when I opened the door to my room. The door also had something spilled all over it and there was toilet paper lying throughout the hallway. I immediately requested a different room. The staff was nice and granted my request. However, the second I was given had a broken window that did not close while it was 20 degrees outside. I cranked the heat and tried to bare with it. However, I ended up checking out 2 hours later and going somewhere else. I will NEVER. Book this place again.

The room was dirty hair on the bathroom sink food crumbs in thw bed like they didnt change the sheets i was too mad and it was too late in the night i was tired and I will never stay there again

I had a great experience! Two staff members made me feel so safe and welcomed! Rooms and property were clean and comfortable. Arev Taylor & Paten Turner are Stella & professional with great customer care!! Thanks!!

Had to clean before going in- eyelash on the counter and we had already moved rooms once before. This place was not sanitary.

Out dated...rooms have a funky scent, not dusted...you get what you pay for...cheaply maintained

Old dried Blood on my sheets

Was great

I’m aware that my resources were less than stellar. But I did expect a basic modicum of cleanliness. At $102 I should not have had to suffer the hell I experienced. Extended Stay America is a fairly reputable hotel chain. I had the option of 3 rooms which were all unsatisfactory. They all contained vermin droppings, which was indicative of a pest problem. They were not swept properly, and the surfaces were unclean. I retrieved a broom and dustpan from the front office and showed the desk agent pictures of the droppings I’d found. He assured me there were no mice on the premises. I knew better, but my circumstances at the time afforded me no other options. At best I was able to get about two hours of sleep. I heard continuous scratching sounds and something was more than likely living in the bed. Needless to say, my anxiety was through the roof. So by the time I finally acquired the ability to fall asleep, I surpassed the 11 a.m. check out time. I take full responsibility for my tardiness. Although the accommodations were unacceptable, Extended Stay is operating a business. I’m boiling mad at the agent who approached my room. She spoke to me in a manner of which I have never experienced. The tone of her voice. How she rolled her neck as she slowly drew out her words as if I was of limited intelligence. She spoke to me like I was pure garbage and informed that Dearborn Police would be there to escort me out at 12pm. NO ONE SHOULD EVER RENT A ROOM AT THIS ESTABLISHMENT ETERNALLY

The Staff really helpful and nice

Had issues with the room door, the elevator was very dated. Elevator was noisy and shaky. The staff was very friendly and helpful. The cleanliness of the room could been better, the refrigerator had stain on the exterior. The walls were two different colors, and counters had damage. Overall probably would NOT go back. And wouldn't recommend until they invest in renovation

When I got to my room there was a nest of ants on the counter, I had a kind size room. Went to the desk to let them know , they told me that was all they had, but then they found a queen size and charged me the same price as the king, being that it was Valentines weekend everything was booked up or I would have left. The manager said she could give me 10 dollars back but it was really nothing she could do because I booked through a third party. Yeah like I believe that you can take my money though. I will never ever in life stay here again, the new room they assigned smelled like smoke, sheets was not very cleanly, It was not a great stay

Good value but aging, 'tired' property. Clean. Staff was helpful and super friendly.