Extended Stay America Suites Long Island Melville

Dead gnats all over. No one had inspected the room for cleanliness before my check in. I was offered another room but declined and moved to another hotel.

This should not be listed as a vacation spot. There was a door to a room smashed in on our floor. It seems to be a section 8 facility. We just slept there & showered with all of our belongings in plastic bags as we did read someone saw roaches.

It’s amazing

Shower Didnt Work!! This Was Discovered After We Arrived Very Late At Night. Had Unpacked All Our Things, Food, Clothes, Accessories, Toiletries, Etc, & Then Was Getting Ready For Bed. My Husband Went To Step Into The Shower & Surprise!!! Water Spraying Everywhere & Only Cold Temperatures An Option. After Working 10 Hrs & Driving 5 Hrs, We Were Too Exhausted To Move All Of Our Belongings To Another Room. (We Have Pictures Of Broken Shower Head/Handle) That Room Should Never Have Been Available To Book A Stay. (Room 133) We Had A Packed Schedule, Due To The Wake & Funeral & Burial We Had Travelled From Out Of State To Attend. We Never Had Time To Change Rooms & We Never Were Able To Take A Shower During Our 2 Nights/2 Days In NY At This Hotel. Also, It Was Impossible To Watch Anything But The Very Limited "Live" TV Channels. We Tried Many Methods Of Trying To Sign In/Chromecast/Bluetooth/Get Apps, Following The Directions On The TV & On The Card From The Front Desk. The Lousy Internet At The Hotel Would Not Support Any Streaming Services. We Tried At Least 3 Or 4. Every Minute They Would Pause & Buffer & Kick You Out Of The Show You Were Trying To Watch. We Tried Multiple Shows/Episodes & Everything We Tried To Watch Was Unsuccessful. Very Frustrating & Really Outrageous. Never Have Stayed At A Hotel Without The Ability To Watch A Variety Of Options. Only 3 Pillows For 1 Queen Bed With 2 Adults? No Blanket In Room? No Extra Towels Allowed, Only Towel Exchange

Convenience staff always polite On

Easy checkin & room is near & clean

2 legs of the bed were broken made it a bit noisy when moving & when television was on picture was messed up on bottom half, flickering every once in a while

It was a good hotel. I was visiting for business.

Room smelled strongly of cigarettes.

it should be bulldozed and a new hotel should replace it. it screams cheapness. it has zero warmth and is not very inviting. I would not go back even if it was free. I made a big mistake staying there.

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Safe & quet parking is good just fixed breakfast breakfast is not good other thing are good

I was unable to stay at this hotel due to unexpected travel delays caused by inclement weather. I attempted to contact the property multiple times to alert them of my late arrival, but communication was extremely difficult—emails went unanswered and I couldn’t reach anyone by phone. Despite my efforts to notify the hotel, I was still charged for one night’s stay. Rather than working with me or acknowledging the situation, they simply canceled the rest of the reservation after charging the first night. Travel can be unpredictable, and I understand policies are in place, but a little flexibility and basic communication would have made all the difference. I won’t be booking here again.

It was in a good area

Front desk service was horrible. We waited over 20 minutes to even begin the check in process since the employee was nowhere to be found. The employee didn’t even say sorry when he finally came back.

I would not stay there again the hotel looks so out dated

Spacious and clean

The front desk attendant violated my ADA. It didn’t matter that i made him aware that violating my federal civil rights is punishable by Law… he didn’t care. Company policy apparently supersedes Federal Law…

Upon entering my floot there was a foul order.. As i walkee to my room i observed a room door that looked like it was kicked in the bed was just short of an over sized cot that was very noisy the bed frame wasnt even attached to anything.. I mean the bed was literally moving. This was literally the worst hotel experience ive ever had

Spacious, Clean and curtious