Extended Stay America Suites Philadelphia Plymouth Meeting E

We like the location, good crew attitude and was clean. Don’t like the breakfast was not even a continental and Bathroom needs some maintenances like paint walls. In general good place to sleep, I will return.

When I arrived, there was no one to check me in. I waited over 25 minutes for an employee to return to check me in. The entire hotel smelled like weed, even the room. My room was filthy and moldy, the toilet seat was coming off the hinges, the floor was so dirty my feet turned black, and the shower was not cleaned. The entire room smelled like weed. I will never stay here again.

Awesome

I have stayed here several times the staff always treat me like family

Hotel smelled like marijuana and carpet in common areas was dirty. Room was okay but ours had a leak that had not been fixed in some time. Hotel staff rarely at front desk

The room was much nicer than the pictures. For this being my first time at an extended stay location, I was pleasantly surprised. I also really appreciated the friendliness of the staff. Will book again.

Was not clean… no breakfast as advertised … homeless people around under parking garage.. bathtub had a hole in it.

My room was clean, but the bathroom tub was not clean at all. It looked like it had a dirt ring around the tub, and the drain area and handles to turn on the water were covered in built-up soap. Also, there were no supplies in the room to utilize the kitchen, no utensils, cookware, dishes, or even dish soap. I planned to have a prepared meal in my room, so I bought the prepared food, but there wasn't anything to serve the food on. Also, I was told that there was breakfast in the morning. At 7:45 am, the breakfast area was not neat and clean and only consisted of Nutragrain bars, oatmeal packs, and coffee. That is not breakfast and doesn't even make it as a continental breakfast. This place needs some improvement.

The room was dirty. Breakfast means coffee and nutrigrain bars.

Kids were playing soccer in their room above us from 11:30 pm to 6 am. Called front desk at 2 am to complain about constant noise, running and jumping. They did nothing. Will never stay here again.

Did not give me and my family the correct room key twice.

Hallways,elevators and room dirty and worn

Easy to find and affordable

I have stayed here many times the staff always makes me feel like family. Kim the manger is always so friendly and helpful

Great

Horrible don’t go toilet stopped working curtains fell of the wall carpet stains throughout the room the tub was stained and dirty the supposedly clean towels where dirty

Everything was not in working order but overall I was satisfied

The property was excellent, however, it would have been nice to know there was a $150 security deposit during check-in! Otherwise, no issues!

No complaints I was treated with courtesy by the staff I came in contact with

This property is in need of an update. My room was new in perhaps 1990? Missing everything like stoppers for drains, curling up floor covering, no knobs, stuff like that. Really really old and run down. Better options nearby.