Extended Stay America Suites Pittsburgh West Mifflin

Room was nasty it had a smell to it

No ice machine.

Booked months in advance, upon arrival- front desk person told us they were unsure if there was a clean room. Hallways smelled like marijuana, matresses were not comfortable, no ice machine, and requested additional pillows because the ones on the bed were flat and was told they had none

There was road construction in front of the hotel so you had to exit the parking lot and drive down over a mile to turn around to go the other way...not the hotel's fault but was a bit inconvenience. Staff was courteous but the person checking me in didn't know how to look for a room on the same floor or closer to my companions, there were no cooking utensils at all in the room I had (not even a plate or cutlery) and the phone in my room was just for decoration since there wasn't a phone cord attached.

Hotel fair. Staff great. Expedia difficult to work with. Call hotel directly !!

Our room smelled like mold and mildew. I would never recommend this place. She said that breakfast was between six and nine, but they didn’t even have water at the hotel. It was just coffee and a muffin and granola bar very disappointed and there were prostitutes out front.

Road construction just outside facility - which makes travel a little inconvenient. I stayed on the 4rth floor which had a musty odor. Hallways were unkept. "breakfast"??? Front desk was extremely helpful. You get what you pay for!

For the price, the place is great. If you need better amenities, then choose a different chain. Breakfast was not really a breakfast, but the price was good for the stay.

Didn't even meet the standard, no ice machine, no hair dryer, no water bottles ( not even vending machine)..

We felt very much "at home".

The property was overall clean and had adequate facilities. However, it was very limited access to outside restaurants or stores by foot.

It was definitely not a family hotel. There was a woman outside that was clearly mentally ill or on drugs. She was walking around in slippers screaming why God why. The grass was overgrown in front of the main lobby, I was afraid a rat might jump out. Our room was ok but it smelled like mildew. Just the overall feel seemed like a city mission

A decent room for the price, nothing exceptional. Unfortunately major road construction made getting in and out difficult, but I was only there 1 night so not so bad. Overall a fair value for the price.

This hotel served its purpose being used as an extra place for family to sleep and shower at a reasonable price for a week. Very dated and the hall smelled like weed and funk but the room didn't smell and was clean enough. Lots of people hanging out in the parking lot smoking and getting high in their cars too and this is not a bad neighborhood. I know because I live nearby. Wouldn't choose this again, even for the price.

Very friendly service! Though the carpet needed cleaning. Included breakfast was very minimal. Good location though!

There was no one at the front. We were on camera. The elevator smelled like throw up. There was no coffee pot, flatware, glasses. & kitchen products. The lights in the hallway was like the shining. The toliet was dirty with something. The person in the room above did not get the memo quite hours (all night long). I had to get fork from the front desk and they were dirty.I could go on

We enjoyed our stay. Just wish there was more choices for breakfast. Juices for kids would be nice.

The bed was awful! So hard I have bruises on my hips

I booked this stay as a last minute opening; the PGA tournament was in town and everything else was either sold out or priced 4-5 times normal rates. The positives are the hotel is very clean and I felt safe inside and outside of the hotel. Those are the only positives. I booked this extended stay with the intention of cooking dinner and breakfast in the full kitchen to save money by not eating out. I have stay in many extended stays with kitchens all over the US; this is the first that had absolutely zero cookware, utensils, plates, or cups in the room. I had to request items at the front desk and wait 5 minutes for the front desk attendant to “give me what they had” - one plate, one mug, a fork and butter knife, and a serving spoon so large I could not possibly eat off of it. No pots or pans were available. This did not in anyway meet the bare minimum of what is expected in a room with a full kitchen. The “grab and go” breakfast is in a corner next to the elevator, only one person can use it at a time and the line of people waiting blocks the elevator. Extended stay hotels usually cater to business groups, but thete is absolutely no place for people to meet, sit down, talk, hangout in this hotel. Another common feature of extended stay hotels is ice makers in the freezer than can produce a batch of ice in about 30 minutes. At this location, the only option for ice is plastic trays that will take several hours to freeze. No ice machines and a bottle of water cost $4.

Would not extend a courtesy 12:00 pm check out.