Extended Stay America Suites San Jose Sunnyvale

Everything was good

Smelled of a combination of skunk and mildew. Sheets had old stains.

Nice play for stay

The property was alright, nothing extraordinary. A decent stay for short term trips. Free breakfast and coffee is always good.

It was a one night stay. I stayed because I went to a concert at the Levi. It was a nice place. Had no issues.

Thank you

Needs remodeling and no shampoo or conditioner

It was a great property. The only complaint we have is the constant in and out of the office door next to our room. We kept hearing slams throughout the night.

The property was clean and quiet. Wished there were other ways to get to the light rail station.

Excellent service, friendly staff, and a short drive to Levi’s Stadium. Best option for a budget hotel.

Unfortunately this hotel did not have our reservation. For some reason Hotels.com and Extended Stay had a system error which caused us to not have a reservation even though Hotels.com did confirm in April and 3 days prior to us staying in June. Extended Stay did work with us to get a room and didn't charge us more to set up a new reservation. The room was average at best and only had two double beds. Since it is an Extended Stay you have to ask for shampoo, soap, etc. This will not be my first choice in the future for a one or two night stay.

Avoid if you can!! We had a studio with a kitchen (room 213): the kitchen and the kitchenware (that you have to get yourself at the reception) were dirty! Hopefully the bed linen and towels, the floor and bathroom were clean. You can hear the freeway all night and the neighbors... You don't feel safe with the neighbors (drugs...). And the receptionist was too chatty and not very helpful!

It wasn't bad experience. People working there are friendly and helpful.

Great service

I travel a lot for work. My main office for work is in Sunnyvale and I work long hours and have an atypical schedule so I stay at this Extended Stay often for over a year now. Never really had an issue accept the front desk girl seemed to knowingly give me a room where the bathroom light wasn’t working. I went back to this same front desk girl and told her the issue and she basically said oh they didn’t fix it yet? And that was the end of that convo. Didn’t care to maybe offer me a new room? It was dark when I showered and I couldn’t see…could have slipped and fell etc…I even kept the light on from the kitchen and left the bathroom door open to get some light…but it was still dark when I showered. Not sure what her deal is but I stay at Aloft now after that terrible customer service experience.

Was quiet and comfortable. Friendly staff.

Never any issues when I stay here for work.

Nice stay and quiet area

So far it was a pleasant experienced

No water