Fairfield Inn & Suites by Marriott Kansas City Liberty

Easy access to highway. Quiet and clean.

I was extremely disappointed with my recent stay at this property. The room was significantly overpriced given its condition and the overall experience fell well below the standards I expect from a Marriott-branded hotel. Upon arrival, we were not greeted— the man at the front desk made us feel like we were an inconvenience rather than valued guests. As we made our way to the room, we noticed wallpaper peeling off the hallway walls, which immediately raised concerns about the property’s upkeep. When we entered our room, the first thing that stood out was a chair covered in large, unsightly stains. Later that evening, after returning from dinner, I discovered serious maintenance issues in the bathroom. Water was leaking from around the faucet where it connected to the wall, and when I attempted to pull the diverter for the shower, the entire faucet detached. The shower curtain was ripped, and the lack of transition trim between the bedroom and bathroom created a safety hazard. Even my 13-year-old child expressed concern upon entering, remarking, “I hope we don’t get bed bugs.” Overall, this property did not reflect the quality or care associated with the Marriott name. The condition of the room and the dismissive customer service were unacceptable. I expected far better and left feeling frustrated and disappointed.

No TV service. Room is dated. Bathroom too small. No glass in bathroom. We will NOT stay here again!

They were able to accommodate a late reservation. The entire staff was helpful and friendly. The building could use some TLC as the furnishings are dated. But overall, we would stay again.

Facility itsrlf was clean and in a safe area. Bathroom was terribly small. I kept hitting my foot with the door when opening because there was not enough toom to move away from the door.

Clean and nice. 2 queen room was comfortable and quiet. Pleasant surprise to see the continental breakfast included eggs, sausage, biscuits & gray! The property itself is going through some exterior maintenance and the wall paper of the interior halls needed some updates. All in all a pleasant stay. Also, Robert, the front desk attendant was very personable, pleasant and very helpful. The attendant that took care of the breakfast Saturday and Sunday was extremely pleasant, cheerful, very responsive and very welcoming. I didn't catch her name, but she was a gem!

This property was perfect for us. The staff was super amiable and had awesome customer service.i will definitely will return for sure!!

Very nice place. Very comfortable. With a very good breakfast.

We loved how friendly and informative the front desk was! Clean room, quiet stay.

Clerk was helpful and accommodated our request for a room away from the road. Breakfast had omelets and sausage, cereal, fruit, waffles, etc. Several letters on sign in front were burnt out making it difficult to locate in dark.

Everything’s pretty run down. Hot tub not great. Breakfast was good but was alittle disappointed.

Great location, clean and bed was comfortable. Had some difficulty with regulating the heat. The bathroom was tiny and door was in the way for easy access. Breakfast was great!

Service desk was great. Card scanner was not functioning so I had to use the old fashioned way of filling out a form. The desk clerk let me know that before we started the process, just in case I didn’t want to go ahead with the check-in.

Fast and friendly check in. Nice room.

This was easy to get to off 35, with great dining options within a few minutes drive. The room was nice, quiet, clean. The staff and other guests were courteous, kind, easy to visit with, and very knowledgeable. The parking lot was easy to manage with our full size pickup. If I had to find a negative, it would be that I don't prefer their coffee creamer! But that's pretty pathetic for a negative.

The staff were incredibly friendly and helpful, the pool and hot tub were great, and it was an excellent breakfast

It was fine

This is a very basic level of Marriott - but very adequate. Small rooms and bathrooms etc. We did have a "no hot water" issue one morning which was not pleasant. And we had to switch rooms for the lack of comfort on the bed. That being said, the staff really was over the top accomodating and helpful to us so I was very pleased and grateful for them. The breakfast room was above average clean and pleasant.

Great location and excellent service. Was very comfortable and the complementary breakfast was awesome

Was a decent hotel but was too high priced for the condition of the room. Air was musty and carpet and furniture needs replaced. Beds were decent