Fairfield Inn & Suites by Marriott Sarasota Lakewood Ranch

DON’T BE FOOLED FOLKS. The pictures are NOT OF THIS FACILITY. This Marriott is a ficade - no different than a Wyndam motel.- BUT 3 times the price. I’d like 2/3rds of my money back.

The staff was very courteous and helpful. The room was very clean both days. Breakfast was amazing, anything you could want. We would use this facility again.

Wet carpets, poor gym, no fresh coffee or hot rate Property is below average.

Room was TINY. Shower was dirty. They did not advertise that the property was under renovations.

Booked and paid for a room for my daughter thru Expedia due to her mandatory evacuation for Hurricane Helene. She provided a personal card for incidentals as is normal policy but was charged the full price of the room upon checkout. When contacting the hotel to rectify the situation, she was informed that they would not process a refund until they were able to retrieve the Expedia payment card info that the staff member deleted when she checked in. After contacting the hotel numerous times, as well as Marriott Customer Service, a refund for the correct amount showed as pending in her account yesterday (three FULL weeks after her stay). Today that refund is gone and there is a new refund for $20 which does not come close to the cost of the reservation. She continues to communicate with the hotel, but our patience is at an end. The hotel is nice enough, but I cannot in good conscience recommend that anyone stay there. This whole situation makes me leary of using Expedia in the future given that this incident has still not been resolved.

You charge too much for a pet fee!!

Staff were great, room was excellent and the Anystream Speakman shower head in room 128 was the cherry on top.

Everything was excellent. The front desk were so friendly and greet everyone coming or going

Property is clean and in a nice area. Scent/humidifier is a little overwhelming.

Great hotel! Huge room/suite! Very clean and comfortable.

Room was good,

Every person was very understanding about my medical condition and surgery. We also had to take our dog with us due to our dog sitter not being available. I could not postpone surgery. We had a lot of trash for a two night stay so we left $20.00 for the maid and had it all neatly piled for removal. Thank you Fairfield Suites. We will be needinv your hospitality again.

Very clean staffs very accommodating.

The convenience to dining and Shop all worried in walking distance.

Convenient and easy to deal with.

Close to beaches.

Ok. Pool was disgusting. Breakfast was ok.

Excelent customer service

The common areas are clean and presentable. The room has several maintenance issues and lacked standard comforts. The maid service showed up only 1 of our 5 days. Breakfast was fine. Fitness room was very bare bones. Price was fair

Breakfast was above average. Beds comfortable. Linens on bed and in bath were tired.Room functionable but tired. Bathroom not acceptable, dirty floors and shower curtain was moldy.