費爾蒙特芝加哥千禧公園飯店

位置优越，方便。遗憾的是酒店洗手间设施陈旧， 花洒喷头出水太小。

Cute hotel

expected more from Fairmont

Our room had a partial view of the lake

Bed comfort was top notch!! Beautiful hotel. Cleaning could have been better… there was a take-out bag with a cheeseburger in it sitting in the fridge cupboard and some hairs in shower. Other than that- no complaints!

Overall I recommend this hotel - the breakfast in the bar was great. The only reason I gave a 4/5 for service was the housekeeping staff did not replenish everything (tea, bathmat, toilet paper) or respond to the requests on the note I left. This resulted in me needing to call for replacement tea, which was brought up with unnecessary cups and a platter by a waiter who didn’t quickly leave as if he was waiting for a tip. All I requested were the tea bags to be replenished, not to spend the additional tip. Also the toilet paper wasn’t great for the quality of the hotel. All that said I would definitely stay at the hotel again.

This property really wants to be a luxury hotel, but they repeatedly missed the mark. Everyone who worked there was really nice and apologetic, but they made promises they did not keep. One gets charged an "urban experience fee" of $25/ day for staying at this hotel. This fee gives you $15 towards food at the restaurants (which are okay, but the service is incredibly slow because there is only one kitchen across the restaurants), and the fee also covers guest passes to a health club that wasn't open during the times I was free, so I was basically forced to pay $25/ day for $15 credit towards their restaurants. My room had a nice view.

Great property. View was amazing

Clean quiet room near both Michigan Ave and Millenium Park.

Love it

The room was clean and the staff were amazing. We would definitely come back!

Exceptional staff at front entrance

Great location!! Right off of the riverwalk so there’s plenty to do around the area. The staff could’ve been friendlier and more attentive. One thing that I did not like is that you had to request a microwave and fridge as these are only provided upon request and they don’t tell you that at check-in.

Convenient to magnificent Mike

Excellent hotel.

Linda

Hard to find using GPS. Went around in circles. Parking as a guest for one night was a ridiculously $43. Was automatically enrolled in the “urban experience “ as I was charged $25 for that -have no idea what that was. NOTHING IS FREE IN THE ROOM -WATER, snacks, etc. Everytime you turn around you’re charged for something. Can’t even load your own luggage onto a trolley so you have to pay the valet.

Very walkable to local attractions. Friendly and accommodating staff.

The hotel was in a convenient area to walk around the city and enjoy your time.

The property is average. Staff service is below average and not welcoming. Check in at 4 pm is inconvenient as check out at 11 am is terrible. We tried to extend our check out to noon or 1 pm but couldn’t. This would not be our choice of hotels in Chicago or anywhere else.