Hampton Inn and Suites Denver-Downtown

The only issue was with the swimming pool. There was to much chlorine in the swimming pool. My daughter's hair changed color. I had just paid $200 to get her hair done and dyed. The pool water completely removed the color in her hai. Next the Jewelry that we wear on a daily basis was seriously effected by the pool water. I'm hoping my jewler can get our jewelery looking like it did before entering the pool. I reserved and paid for the room through Expedia and the hotel tried to charge me a second time. If my card wasn't locked. I would have been double charged for the room.

We enjoyed a good night’s sleep in this clean, quiet room which was huge. The bed was wonderful. The bathroom was basic with new updates on the floor and tile. It is not an upscale.

Hotel was convenient to Union Station and eateries. Some staff friendly and they had cookies. We had king suite and it large and comfortable. Bed was extremely hard. We put extra blankets on mattress to add some comfort. One elevator was down the entire time. Long waits at times. We bought a coke zero from cantina and they charged our card 4x for it. 16.00 for coke zero- we are still working to get that taken off. Ok if just using hotel for a night or 2..if longer, look elsewhere.

Horrible stay always breakfast is empty 30 mins before the breakfast time and for my two days stay only one elevator was working out of two and several occasions taking stairs as there was 15-30 mins wait and I was in fifth floor. Nobody in reception cared about it. Price was very high and service below standard

The property was okay. It’s definitely older and on the edge of downtown. Dining options are limited. The huge issue was the elevator was broken the entirety of our stay - 5 days. The pool was hidden with zero signage in the basement through the parking garage. The door was always locked and we’d have to get the front desk staff to open it. The room was comfortable enough.

Friendly staff

Everything was great

While the location of the Hampton Inn & Suites in Denver was ideal (just a few blocks from the State Capitol and within walking distance of shops and restaurants), there were definitely some issues that need to be addressed. For starters, the ice machine on the third floor where my son and I were staying was out of order and so it was necessary to go down to the first floor every time we wanted ice. But the biggest issue was the lack of responsiveness. On our third day at the hotel, the toilet was clogged and backed up. We reported it at 5:30 p.m., but upon returning at 9:30 p.m., the problem hadn't been resolved. My son went down to the front desk and waited for 20 minutes while the only individual on duty hunted for a plunger so we could fix the problem ourselves. That should simply never happen. The one day of housekeeping provided was below par. Housekeeping did not leave any extra bath tissue and didn't bother to clean the soap dish, leaving a much used bar of soap rather than providing a new bar of soap. They also left an obviously used cup in the bathroom and failed to clean the bathroom floor. Finally, only one of the two elevators was not working and there were frequently long waits for the elevator. If the Hampton Inn wants to attract more guests, it needs to be more responsive to the needs and comfort of the individuals who stay there.

Great place to stay downtown Denver. Rooms are clean and nice and quiet. Staff were extremely nice and helpful. Its walking distance for major concert venues. Highly recommend!

Everything was exceptional. They even let us store our luggage after checking out while we waited for our flight.

The hotel does not have its own parking, and charges $45 to have valet park your car. The lot next to the hotel wouldn't allow you to purchase the parking spot for the entire night, so I had to get up and pay for parking again at midnight because I was told they would ticket me for $90. The staff weren't super helpful regarding this. Breakfast was a gut bomb.

Our stay at the Hampton Inn was excellent. The room was spacious, very clean, and well-maintained. The staff was incredibly friendly and always willing to help, which made our visit even more enjoyable. The only minor issue was a bit of confusion when booking, since there are two Hampton Inns located close to each other—one right downtown and another about a mile outside of downtown (where we stayed). At first, I was hesitant because the surrounding area seemed a little sketchy, but once inside the hotel, my concerns quickly disappeared. The property itself felt safe, comfortable, and welcoming. Overall, it turned out to be a wonderful stay and I would definitely recommend this location.

Cant speak for the whole hotel but our room could have been better given what i paid. Our air conditioning worked but didnt. It was set at 65° but never got there. Our shower was hard to pull on plug to even shower and the beds felt like rocks i was very uncomfortable. Parking is either valet, metered or in parking lot. Parking lot ends at 559am so if your not awake to renew its a citation. Valet is 45$ a night but with the meters being the best choice they are usually full right away.

I was disappointed that linens/ bathroom was not cleaned for our second day stay. When I commented on that I was told we needed to ask. Did not know that!

We got there at night and when I pulled back the sheets, there were long hairs on them. I called the front desk and they were very accommodating and changed the linens immediately. Overall the hotel was pretty average - breakfast was your standard free hotel breakfast - nothing spectacular. Hotel seems a little bit dated.

This is a standard hotel, which is not exciting or disappointing. During my stay the elevator was out of order, which meant using the back stairs. Not very good when you have luggage to carry. I was offered no help by any member of staff.

Great location, staff are excellent, better breakfast than most places, nice pool and again, great location.

Hotel and rooms were well kept and clean. Elevators did not work for our whole stay so glad we were only on 3rd floor and not 5th but that was bad enough. They did comp the valet parking which would have been $45 a day so we appreciated that. Pool area is tiny with no hot tub. Gym has 6 cardio machines but only space for 1 person at a time to do weights. Beds were comfy but the pillows sucked. There are 2 hotels with the same name within 10 blocks (one is convention center) so make sure you are at the right one before you pay for parking.

While we liked our room and the lobby area we were very disappointed that the elevators were not all working so I often grew impatient and walked two flights up to our room.

Some clothing from a previous staywas left behind the window.