Hampton Inn Memphis-Southwind

It was okay

The property is nice……. OLD…. But nice. When I checked in, the staff was awesome!! She was super friendly and helpful. When I went to breakfast the next morning, the other lady was equally friendly and polite. The ONLY issue I had wit the property, is the break-ins!! Our truck was broken into and so were FIVE other vehicles!!!!!! The officer said security leaves at 6am so that means either the burglars were waiting to pounce at 6 after the guards left, the guards were asleep on the job, OR the guards were in on it too…… be careful and BEWARE is all I can say.

Only stayed for 5 hrs

The lady at the front desk she good

Very clean

The staff is awesome, especially Daphne at the front desk!

Property is clean and comfortable. Check in at front desk was a breeze…the disappointment is the lack of information about the rude and unprofessional employees that stop you at the entrance at night. Coming into parking lot the hotel staff shines flashing lights in your face, abruptly stopping us before we can even pull into parking lot. We clearly have the parking sticker for hotel parking on our dash of vehicle to show that we PAID FOR A ROOM. Then the hotel staff follows our vehicle to our parking space to add insult to injury and have the last word. What SHOULD HAVE BEEN DONE, is an explanation at check in..informing us that if we decide to leave the hotel we will be stopped, questioned and attacked at the entrance when we return by a questionable, highly unprofessional and threatening man… if I was informed or even saw a sign that said we would have to report to hotel staff before we get to our PAID room then we would have never even left the premises or better yet we would have never stayed here and just take the hit on the NON REFUNDABLE price we paid when we reserved.

I did not like that the bathtub was clogged

Always a nice lady at the desk to check us in

Great stay!

We felt very safe in this area. Every employee at this hotel was more than helpful kind and friendly. The bed was extremely comfortable. I would suggest replacing carpeting with any type vinyl flooring as it is easier to keep clean. We basically used the hotel as our sleeping place since our son does not have room at his home.

Clean and house keeping was very nice

The lobby smelled fresh and clean. The staff was kind and warm. The only complaint I had was they closed breakfast at 9:50 so we almost missed it, however one of the clean up crew let us sneak in and grab plates. Overall everything was fantastic.

No maid service was provided. The breakfasts were subpar. A receipt from the front desk was unavailable at check out.

Very nice hotel! Very clean!

I really loved how fast the process took to check in, and great, wonderful staff members! Sure will keep you smiling and have a conversation with you!

This was a good hotel. Close to the hospital that I was visiting.

The staff was very nice and helpful…

Check in lady was superb! Extra sweet and cute glasses! We talked about our shin tzu babies!

Nice hotel in a nice quiet location. Rooms are very comfy. The only thing I didn’t care for was the bottom of the tub had wide curved sides going into the bottom of the tub. With a very small flat surface in which to stand, turning in the shower seemed unstable. Not recommended for people with large feet.