Hampton Inn Wichita-East

Terrible service. Booked and paid for room through hotels.com. When checking in was told there's additional fees that need to be paid for. Management took care of that. Walking to the room carpet had multiple wrinkles with no padding under carpet. Bathroom door needs work as it barely closes. Multiple electrical outlets in the room didn't work. Indoor swimming pool had heater running in middle of summer, water temp was 91 degrees felt disgusting. Looking out the back door of the pool area over grown weeds had taken over. Beds were not comfortable and pillows lacked support. Continental breakfast was terrible, sausage was burnt. Upon checking out they stated that even more money was due

Excellent quality at a good price

i really disliked that when i reserved a 2 queens room(for confort) they changed my room to a king with a sofa( which we all hate) without saying anything. 😡 I reserved here and not at my preferred hotel, because of the 2 queens room availability. Hotel is very out dated and kinda durty for a Hampton and the price ☹️

great staff, she remembered me!

Bed was awful. Pillows worse. Took all night to cool down room. Shower impossible to adjust. Stay somewhere else.

Very easy to stop, sleep and get on with my trip

It was quiet.

Dirty, not kept up, parking lot full, people sleeping in cars

The evening desk staff was very friendly. Day staff, not so much. Breakfast ends at 9:30 am and that is what they mean. Pool was smaller than expected. Overall, was a nice hotel.

You get what you pay for. Rooms were outdated, our shower had rust in the tub and the door was warped by moisture. Bed was very comfortable. Breakfast was luke warm and stale and the lobby was so hot we had to take our breakfast back to our room. The pool was heated and great however, there was sand all over in and around the pool and it needed cleaned. Overall, okay stay for the price.

Wonderful front desk clerk the evening we checked in. Appreciate her professionalism and friendly attitude!

Nice staff and clean rooms but the rooms were very outdated. The hotel definitely has aged with updates and repairs desperately needed.

The evening clerk was wonderful. She was able to accommodate me considering my room was no longer available and I was not notified by the site that I use for all of my travels. I think the clerk's name is Ms Angie. I just wanted to say"Thank you !" DC Richardson Birmingham, AL

Room was hot upon arrival. TV didn’t work. Breakfast area was way too hot and food was stale and cold

The front desk lady who checked us in was extremely nice. She made our stay worth while!!

No issues, first time at this particular Hanpton and they are always great for my needs.

Love it they were so nice ,My first time and super clean they would answer my question,I will definitely go back

Not what I expected from a Hilton subsidiary. The pool was closed. Construction was going on on the top floors. The back side of the hotel has windows, but you can't see out of them. The bathroom was dirty. Info said great hotel in Wichita with a great hot breakfast; well, my oatmeal was cold, if that tells you anything. As we drove up, I should have known better, but I was willing to give it a chance. The night clerk was very nice and helpful; however, the other staff never spoke and looked the other way as if we shouldn't ask them for anything. I was not satisfied with this stay. To add insult to injury, they have attempted to bill my card three times.

We chose this hotel primarily because of the pool, but unfortunately, it was under construction during our stay. It would have been helpful to know this in advance when booking. Additionally, we were disappointed to find hair from previous guests on the bathroom floor and shower walls, and the corners of the bathroom floor had visible stains/or not cleaned. The carpet seemed a bit outdated as well. The breakfast left much to be desired, as the hot items were cold and didn't meet expectations. On a positive note, the hotel was quiet, and the staff was friendly. I will not be staying here again.

The staff was wonderful friendly and kids was so comfortable talking to staff