Hawthorn Extended Stay by Wyndham Green Bay

It was a nice stay

Penthouse is spacious. Dislikes: Rooms are supposed to be smoke free. 1st room had cigarette residual smell with a missing ceiling fan and blades full of dust. 2nd room had strong cigarette smoke smell! Finally 3rd room was better with smell. Staff was nice but appeared shocked that staff didn't report. Bathroom on main floor had a ceiling fan/vent cover hanging from one nail. By the second night, the cover fell off. No additional linens for the sofabed. My child had to walk to the office through the Wisconsin January cold to get linens and pillows as these are separate buildings from the check-in office. The pillows should be replaced as they are lumpy and overused. The head end of the mattress of the sofabed had to have the sofa cushions placed beneath them so the mattress would stay in place. The next morning, the mattress wouldn't fold up because of a loose a piece of hardware and prevented it from folding up. Maintenance had to be called to fold it back in. The coffee pot was dirty. I had to wash it out before using it, only to find out the coffee pot didn't even work. It lit up when plugged in but the power button was not working properly. The lightbulb above the kitchen table was dead. There were hairs from previous customers in the upstairs sink. Eww! Just because the rooms have high ceilings doesn't mean the spider webs should be ignored. Regardless of anyone's review, if people need a place to stay and this place is an option, they'll book regardless.

My room had bed bugs which resulted me and my family leaving. After having to pay $100.00 for the room and a $200.00 deposit for amenities which used to be $50.00, I just wasn’t impressed. I was able to get a full refund though which I appreciated very much!

Condition of property, dirty

The staff were super friendly, the location was perfectly close to everything. The room was ok. Definitely could have used a deep clean. Stains on the curtains, Murphy bed headboard was broke. Stains on the carpet and back of couch. Left over food and a drink behind the tv. The beds were the worse part. They were hard as a rock. Barley slept. Prices triple during game season.

I would not recommend this place.Clerk was rude, and not helpful at all. Smell was terrible- like pet urine. Kitchen was dirty, floors were dirty, vents look like there is mold coming through them, the filter screen in kitchen is held together by one screw so you can see inside and the filter looks like it hasn’t been changed in years. As soon as we checked in a message was sent to my phone asking if we needed anything. We had zero toilet paper so I asked for someone to bring some to our room. No response. When I went to the front desk to ask for some- the desk person acted as if me asking for it was an inconvenience. I would NEVER stay here again!

We didn’t even end up staying there. We drove all the way home instead. The conditions of the room were so gross and the beds were all un-made. We had to go get sheets from the front desk, which were stained and dirty.

Great to have bedroom privacy Had to request bathroom towels and toilet paper

Snow wasn't got all way up

everything was ok, glass coffee pot was cracked

They upgraded us up to a by-level unit because they didn't have the 2 queen bedroom we reserved. That would be great except my husband has issues walking and climbing 16 steps up to the unit and having 14 steps to the bedroom was a bummer. They also "upgraded" tv service while we were there -- no tv to watch for 2 days. The hotel needs loads of repair.

Close to Bellin Hospital - our patient procedure

Good price for room

Everything was nice. The only thing was they didn’t have the heat on. It was 44 when we got there. It took a bit to warm up.

It was good for what we needed.

This pace was not clean or maintained at all

Just ned a crash zone. Fit just fine for my needs

Place needs a thorough overhaul. The stairs are rotting, carpet, bathroom and appliances must be at least 20 years old. Yet you get what you pay for. It’s pretty affordable.

Horrible condition- do Not stay here!! Broken doors and drawers and Brown water!! Big yuck!!

Romm was dirty sofa bed was broken kitchen chair broken and fire place didn't work staff also very rude