Hawthorn Extended Stay by Wyndham Wichita

The room was poorly painted, cracking and old curtains, the property wreaked of pot and it seems like people use the property as transient living. For the price i guess you get what you expect. The room and linens were clean. Staff "ungraded" me to a double queen because i had pets, then wanted to charge me a 250 deposit instead of a 150 deposit because it was a bigger room. Very meh experience

Floor was not clean and there were no transition strips so if you stepped on that you got poked. Staples coming out of the closet. The closet did not even work. Mold. Could not even give me a new box of Kleenex. Didn't have any fitted sheets or sheets for the pull out. The area around the buildings were overgrown and on manicured. Would not stay there again.

Run! Don't book this hotel. This was the worst hotel experience I've ever had. It was also the was disgusting hotel I've ever seen. I was skeptical when we arrived. There were questionable half dressed guests standing around the property. After unloading the car I noticed the room smelled of strong urine. I found it was coming from the couch which was worn and visibly dirty. There was dried urine on the floor around the front of the couch. I immediately called the office and they came to the room to investigate. They gave us another room. Upon entering the 2nd room I was even more disgusted. The AC wasn't working. It was 80 degrees inside. The room smelled like marijuana. There was vomit dripping down the wall next to the bed. I immediately took my bags to the car and went to the office. I told the offoce staff about the 2nd room and told them it was unacceptable and we could not stay in the room.

Booked a full 2br with loft. Old unkempt property $200 deposit. Pool opens and closes when they feel like it, hot doesn't work. Full kitchen is a joke. ABSOLUTELY NOTHING is provided. Unless you bring your own tableware, service ware, utensils, pots, pans etc the kitchen is useless. Had to adk 3 days in a row before they even came to vacuum. Property loud, and grounds are trashy.

Large room, but needs deep-cleaned and hot water didn't get warmer than the temperature of tap water.

The condition of the room I was initially assigned was unacceptable and did not align with the standards presented on your website. Upon arrival, I documented several issues, including holes in the walls, stained linens, outdated appliances, and worn carpets. Most critically, the air conditioning was non-functional. Despite reporting the issue to the front desk, the problem persisted. Maintenance personnel initially stated that the air conditioning would take 20 minutes to activate, but after five hours of enduring an 86-degree room with my family, including a four-year-old, the situation remained unresolved. When we requested a different room, we were informed that the hotel was fully booked. It was late in the evening, and finding alternative accommodations was not feasible. Eventually, we were moved to a "renovated" room, which, while better, still had noticeable imperfections. Additionally, the pool was poorly maintained, the advertised basketball court was nonexistent, and the hot tub was out of service. The overall cleanliness of the hotel was subpar, and the breakfast options were limited. Furthermore, we were unjustly harassed by the office staff regarding alleged noise complaints from other guests. I strongly advise against staying at this hotel unless absolutely necessary. The deposit required for the suites and other rooms does not justify the experience, especially considering the property's location in a questionable area.

I wanted to like this place. The guys up front when I checked in were hard to understand, but very nice. They upgraded us automatically, free of charge - so that was really nice. This place is a good concept but very little is done for regular maintenance. There is absolutely nothing in the kitchen. Nothing. I know I’ve read that on other reviews so I tried to be prepared, but I forgot potholders, and soap and a sponge to clean the dishes. The glass inside the oven was shattered. Everything felt sticky so I bought cleaner and disinfectant and started wiping stuff down. You could see dirty fingerprints and smudges on the light switches. Our couch in the living area had a hole in it. The A/C couldn’t keep up. The loft we were upgraded to was really stuffy and hard to cool off. The A/C never shut off while we were there. The last night there was a party with loud music and a heavy smell of marijuana. More and more people showed up and people were carrying around bottles of whiskey. A large fight broke out shortly after midnight between 20+ people. Bottles being thrown people fighting on the stairs and in the lawn. I’ve never seen anything like this place. You get what you pay for but this place still overcharged IMO. Also, there is a $100 hold on your card for a security deposit instead of the $25 most hotels charge. The money obviously doesn’t go into repairs or upkeep. The amount of dust on the ceiling fan that didn’t work was insane. My bed was the only nice thing, very comfy

Would not recommend staying here. Rooms are old and in very bad shape. Many of the rooms have been turned into longer term rentals, so people working on cars in parking lot and hanging out in common areas all day long. Just about everything in our room was either broke or just worn out..Tiles broken, beds so worn you would roll to the middle in the night, chips in sinks and showers, the list for this could go on and on. Our AC was not working the first day, but they got it fixed and then it went out our last night and nobody was around to fix it so we couldn't hardly sleep since it was so hot in our room. Don't believe the good reviews you see, these must be put out by the hotel staff...they sure fooled me. We would have liked to switch hotels but there was huge basketball tournament in town and everything was full.

Would not recommend staying here. Rooms are old and in very bad shape. Many of the rooms have been turned into longer term rentals, so people working on cars in parking lot and hanging out in common areas all day long. Just about everything in our room was either broke or just worn out..Tiles broken, beds so worn you would roll to the middle in the night, chips in sinks and showers, the list for this could go on and on. Our AC was not working the first day, but they got it fixed and then it went out our last night and nobody was around to fix it so we couldn't hardly sleep since it was so hot in our room. Don't believe the good reviews you see, these must be put out by the hotel staff...they sure fooled me. We would have liked to switch hotels but there was huge basketball tournament in town and everything was full.

There was a lot of strange activity and it was very dirty and also the breakfast was also not done all the way and also a car almost hit me when walking out my sliding glass door

The room was incredibly run down. Flooring tiles were loose, closet doors were hanging off the track, carpet was dirty, actually everything was either stained or dirty, and there was an animal in the fireplace.

Our room had bugs in the bed, the whole facility is dirty , out of date. Hot tub was not open, pool looked disgusting. The room had a terrible musty smell when you walked in. The floors were dirty, appliances did not all work and were very old. Lights around the outside did not work , one side of the parking had most of the lights burned out. Not a good experience and will not recommend or stay here again. We have stayed at this hotel name before in other cities and had a wonderful experience but this one was a 1 out of 10. We got in before dark and did not leave our room til morning to leave. Breakfast was terrible, coffee was cold at 6:30 in the morning and it had coffee grinds in the coffee. I could keep going .. but will save you time. Do not recommend.

For what we paid for this room it was awful. It was dirty and had stains on the couch and cigarette burns on the bathroom counter tops. It smelled awful. The pictures on the internet are deceptive!

5 stars

everything was great and to our satisfaction!

There was no hot water the morning I was departing, the bed sheet had a cigarette burn, the coffee maker had used tea bags where the coffee liner is placed and the light did not work next to the bed.

Enjoyed the privacy

Walking around my room, my feet got really dirty, almost black. Did anyone mop the floor? Had a bunch of teenagers being loud from 2-4 AM behind the office. Could you not see them on cameras or hear them? Nothing done about it. The room has a full kitchen and bar, but no pots, pans, dishes, cups, or silverware. It, also, has a dishwasher. When I went to get breakfast, there was a limited selection. Then, I see a bunch of signs that state that you are not allowed to bring your breakfast to your room. I did anyway after being angry about a lack of sleep due to the noise. This used to be a very nice facility.

Extended a "girls' weekend" stay in town unexpectedly with my preteen daughter, chose property based on nearness to activities, attractive rate and what appeared to be comfortable/amenable accommodations in online photos... the man at check-in was very kind and efficient, but we literally cried walking in the door - room was VERY smelly/musty, visibly neglected in repairs/updates, no working A/C, debris under the bed, cigarette ash on counters. Non-refundable and couldn't afford to go elsewhere, so we made the best of it. Visible surfaces, appliances and bedding appeared clean, bed was fairly comfortable, but hole in closet door hanging off the track did not make us feel safe. Property appears very dated, neglected adjacent to many neighboring more modern, tidy hotels. Was terribly embarrassed to bring my daughter here... will definitely NOT return nor recommend:(

Bathroom shower and kitchen sink didnt drain. Trash under couch. Hole in wall. Vents in ceiling falling.