Hilton Boston Park Plaza

What it be

Ok

Toilet area and shower too small. Bathroom dirty.

This room was not worth the price tag. We got into our room, there's a bunch of marks on the walls like they have never been scrubbed. The TV is in the most awkward angle where you can't comfortably watch while in bed. The worst part was the bathroom. The bathroom was incredibly dirty. The shower was miniscule. There was hair in the shower and a hair on the toilet. The bathroom shower exterior was missing a tile and there was a crack in the shower. The following morning, maintenance knocked on our door extremely early as there was a leak from our shower into the room below us. Maybe fix the crack in the bathroom so that there is no leak and you don't wake guests on their vacation before 8 a.m.

Great location. Friendly service. Great amenities.

The gym was amazing!

I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous.

Très bel hôtel A regretter fortement les 105 euros prélevés sur ma carte bleue pour des taxes obscures. Non signalé sur le site Expédia car on croit tout avoir payé a la réservation. Grosse et mauvaise surprise a l'arrivée du coup. J'ai communiqué avec l'hôtel pour avoir des explications mais zéro réponse.et Nous n'avons rien consommé ni dégradé. A noter une chambre spacieuse mais une salle de bain ridiculement petite. Dommage On n'y reviendra pas

Didn’t dislike anything

I was at the hotel for a work trip and it was nice. The building is old, has that musty smell and outdated a/c. The stay was good but I wouldn't go out of my way to stay again for how much it costs

Beautiful Hotel very central to Boston Gardens and Common. We stayed in wicked queen room on 5th floor. Very clean, not much storage space but we managed. Bathroom very clean but small again we managed. Beautiful Cocktails in Common Bar in Hotel recommend this Hotel

Great location and worth of value

Great location near shopping and dining areas.

The front desk staff was mediocre, but the bell hop and luggage attendants were excellent. The food is wonderful and the room was very comfortable.

The room wasn’t much especially for the price

I

Front desk and cleaning staff very kind and professional.

My experience at the Hilton Park Plaza was very disappointing. There were two room issues. Initially, a beeping or chipring fire alarm that required a room change. In the changed room, there was an air conditioning issue. I contacted the hotel staff numerous times. I also contacted Hilton directly. They indicated they were unable to assist because I booked through Expedia. I wont make that mistake again.

Enjoyed my stay. The staff was very friendly and my room was perfect.

Great place to stay! Close to places we wanted to walk! Felt completely safe!