Hilton Garden Inn Hartford North/Bradley Intl Airport

Our experience was great, from check in to check out the staff was great! We checked in and found an issue with our room that was quickly resolved with little hesitation by the staff; we were moved to a different room and we realized we left our food in the original room at midnight and without hesitation the staff helped us. At check out three hours later, we were greeted by the same staff members with smiles and wished us a safe trip and rest of our travels. It was everything you expect from a stay at a Hilton hotel. If management reads this, they should use this location to train other hotels in the same way. I will definitely stay at this location and encourage others to stay. Can’t give the staff any more accolades without sounding biased. Thank you for such a positive experience for me and my daughter even if it was a short stay.

I stayed for one night with my toddler and wished I could have stayed longer. I booked a Standard King room. It was spacious and clean. The balcony was a plus. My flight came in at night and the shuttle service picked me up from the airport. The wait was not long. The restaurant food was so good, and the staff were very warm and welcoming. I had an early flight and requested for the shuttle to bring me back to the airport at 4:30am. The shuttle was ready for me less than 10 minutes of my request. The driver was also very nice and helpful. I must say I received the best service that I’ve never experienced before in any hotel setting. I recommend 10/10.

The view was stunning and the hotel was very clean. Would definitely stay again