Hilton Garden Inn Hershey

Nice area. Staff pleasant. Comfortable bed

Property was very clean and fresh, employees were very nice and respectful

Staff was great. The room was clean

Very cozy and comfortable stay. Only thing I didn’t like was the wall are thin and you can hear everyone around you.

Room was nice and clean. We had to wait for almost an hour after check in time for our room to be ready. They offer breakfast but you have to pay for it.

Staff was great , super helpful but the property was not clean, felt like the property can use a remodel specially the floor carpeting

Needs a renovation of rooms. Carpets in common areas and hallways need to be replaced.

Staff were excellent in their service.

Close to the stadium

Very nice hotel with clean spacious rooms. Wonderful bathroom. The hotel was in good condition and I would stay there again.

Good location

Nice staff. Rooms were clean.

This place would be perfect if they enforced pool rules, quiet times, and getting breakfast didn't take an hour. It's conveniently located to hershey park and shopping. We bought the breakfast package but it takes forever. One day we didn't even get our breakfast. They were catering to a class trip and told us they didn't know how long it would be for our food. We were paying guests too and I thought it was wrong. There were unattended, out of control, kids in the pool with no adult supervision. Kids would run up and down the halls screaming and knocking on doors, at all hours. Nothing was ever done about it. Im not sure id stay here again due to the noise.

On a whole it was pretty good.staff helpful and kind

I was supposed to stay one night at this hotel with my girlfriend on our way down to visit a friend and we ended up getting sick two days before we were supposed to leave. When I went to apply for a refund for the room I was told that Hilton Garden is “holding firm” on their cancellation policy and I will not be receiving a refund. For a billion dollar corporation, this is a pretty bad look. When it comes to getting sick and unable to travel, not being able to get my money back is very disappointing and I will NEVER be staying at another Hilton hotel or any property related to Hilton. Your customer service and hospitality could not be any worse!

Hotel is in disrepair condition. Room is filthy - dust everywhere, mirror is not clean and bed is not clean either. Carpet is extremely dirty. Breakfast was absolutely terrible. I would never stay here again. Ever!

I was expecting something more expectacular.

Very friendly

Close to Hershey park, easy to check in. Price was great.

Located close to hershey, shopping centers, stores etc. Staff was beyond friendly !!!