Holiday Inn & Suites DULUTH-DOWNTOWN by IHG, an IHG Hotel

My room smelled. Clearly the bed spread on the bed had not been washed. I tried 3 ice machines on 3 floors and none of them worked. The pool was shut down. Would have been nice to know this before we reserved the room.

Good hotel but the homeless presence was close- real close.

Fridge too small No microwave Toilet flush very loud Windows dirty/foggy Tv kept losing signal Remote batteries low Dead cockroach in stairwell Stairwell very dirty (pills and garbage on floor) Exit on west stairwell closed (fire hazard) Charged $15 using incorrect parking pass and not offered refund One jacuzzi drained Pool hours only til 10pm No continental breakfast Expensive given the above

Nice view and very accessible

Really nice stay. Convenient and clean!

Location & shuttle

Room was not cleaned well. Hair in tub and bathroom area and vanity floor had not been swept for awhile

The property was in walking distance from our event

Location was great. Room very nice.

We didn't know that there were several e ents going on in the city for the weekend. Check in was a long line, but moved fairly fast. Lots of young kids, noisy for awhile. The AC blows right on your head when lying in the bed. There were no instructions on how to work the TV, no maps, no hotel information in the room. The flusher on the toilet was ready to fall off, but i fixed that. All in all it was okay, but will never stay there again.

Pools were nice. Lamp was dusty. Staff were very helpful! Loved the sleep time tea in the room

Hotel was clean and the staff were friendly. I actually loved how they had Dove hand soap, lotion, bodywash, lotion and shampoo. The lighting was bright enough in the bathroom to do a full beat, and we had a nice view of the city. The bed was amazing! My biggest gripe was a sign by the thermostat to keep the temperature between 66 and 74. It was 32 degrees out when we checked in and 74 was not warm enough for me! Additionally, out car was broken into during our stay. That could of very well happened anywhere downtown. Also, no free breakfast or microwave in the room (had one in lobby along with other snacks and frozen entrées. Overall i'd stay here again!

It was really nice for the price

Close to canal park, free shuttles, awesome restaurant inside the hotel, plus a Starbucks. I’ve stayed here 10 times and just a good spot

Love it! Great staff, very friendly!

The hotel was pretty good. The only thing is the chlorine smell was pretty strong, even walking down the hallways. Also, we ate at LYRIC and it wasn't very good. Kind of disappointing because I had heard that it was really good.

Emma was very helpful during check in. Heidi and her whole crew was exceptionally outgoing when we asked for tips on what to do. Pattinson house was intriguing and beautiful. The north shore was amazing (so was the pie😁).

Unique places to eat, shop, easy walking. Service in the hotel and hotel restaurant was top notch. Some of the best we have had!

Let me start by saying the staff were wonderful. To find the lobby in the first place was a pain in the a$$.

Great place to stay for a concert at the Decc! A bit outdated of rooms, but overall great!