Holiday Inn CHARLOTTE-CENTER CITY, an IHG Hotel

Nothing

If you’re visiting Charlotte, and want to be in the city center, then look no further than this place. 10/10. JJ and Clarence were very helpful with check in and very prompt to any request or need. Will be our place to stay for all our visits in CLT.

Hotel was amazing. Room was clean and spacious. It was actually very quiet even though we were right by the elevators. Unfortunately they were doing a lot of construction around the hotel and it looked dirty and was hard to get in and out of the parking lot. Would definitely stay here again. Oh and the food at the restaurant was exceptional!!!

Large clean room, friendly staff and walkable city

Hotel fantastico pulito e ogni tipo di servizio, colazione molto varia con servizio al tavolo ottimo ci torneremo

The hotel was nice

Good

Extremely loud street noise so if you’re looking for quiet this isn’t the place for you. Also, mini fridge and WiFi didn’t work, toilet paper holder fell off the wall and there was no soap.

Staff was really kind. Walkable distance from nightlife, restaurants, etc

Lost my foundation when I changed my room due to the noise level at my original room. The house keeping staff never returned it to me. I knew it has to be there as I used it first day. First time happened to me losing something at the hotel while I am staying there for another 4 nights. The shower did not have cold water in my first room. In my 2nd room the phone does not work. They never bother to fix it. My breakfast was included in the bill, yet every morning they ask me to sign a bill. It’s annoying since it’s buffet style and all they do is pour drip coffee! I really don’t want to be bothered. Not staying there ever again!

The staff, starting with the Valet, were super friendly and helpful!! Great experience!

Everything

Nice place to stay

I reported a plumbing issue regarding the cold water in the shower. The maintenance man did not provide assistance nor the plumber come to assist even though the maintenance man stated the plumber will come. The in room dining experience was horrible. The food was cold, unpleasant and they left out items that we had to wait for which resulted in food being even more cold.

It's OK please

Great location and staff

Front desk service was excellent. Room was clean, quiet, and comfortable. Please consider listing height limitations of parking garage on your website. The lack of phone access in the rooms was frustrating, and we were hung up on when we tried to order room service Saturday evening.

The staff and facility was top notch. Thank you for making our stay comfortable😊

Clean and comfortable room with dining options close by. Valet parking for a fee available.

Feel like should be able to exit and enter the hotel from the parking garage.