Holiday Inn EXECUTIVE CENTER-COLUMBIA MALL, an IHG Hotel

I booked a single bed room and paid for it. When I was about to check in, the front desk told me that my information was not in the system. I said how could it be possible, so I showed him my payment receipt. After a long time, they suddenly told me that they found it and upgraded my room for free. In the end, they gave me a room with two beds. I told the front desk that I was alone! Unpleasant

The decor was unique, like an old western hotel.

The hotel was under construction and seemed closed. The front entrance was not visible from the street, so it seemed closed. The room had a weird smell. The bathrooms were not cleaned daily. My drinks exploded in the mini fridge (they were not near the coldest part). However, very friendly staff.

Just FYI, the hotel lobby and common areas were undergoing a remodel but I didn't hear any of that in my guest room so no bother at all. The room was recently renovated and quite comfortable. Great water pressure, comfy bed. I liked that there were soft and firm pillow options. Breakfast was standard hotel fair and perfectly fine. Lots of easy access parking. This hotel is going to be a real gem and a convention destination once it's all finished.

Room was clean but tub was dirty . Everything else was good…

The room was clean and the AC was functional, but unfortunately, the humidity was a major issue. There was no exhaust fan in the bathroom, so all the steam from the shower lingered and spread into the room. Even with the AC running, it felt damp and uncomfortable. Improving ventilation would make a big difference in the overall comfort of the stay.

Great experience overall

Remodeling at the time of my stay- so room wasn’t remolded yet. Walls had stains and slight smell

It was under construction.But they were making the best out of the situation. The beds were very comfortable and the room was nice and clean

I slept so well!

Even though it was being updated it was still a very nice stay!! Thanks to the staff

Excellent staff.

Convenient location, there is a mall with a Target just a ten minutes walk.

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We stayed 1 night on our way from OH to NE. The outdoor pool was amazing especially after driving all day. Was heated, big - went to 9’. The gym was huge, indoor pool looked nice although we didn’t use it. We’d definitely stay here again

I arrived at the hotel around 1:00 AM after more than 14 hours on the road, hoping for a clean and comfortable place to rest. Unfortunately, the room did not meet basic expectations. The carpet was noticeably damp upon entry, which immediately raised concerns about cleanliness and maintenance. The curtain in the room would not close completely, offering no privacy—particularly unsettling at night. There was a strong odor of mold throughout the room, which made the space feel unclean and unpleasant. Additionally, the bedding felt damp, which made it difficult to relax, though I was too exhausted to address it at the time. After such a long day of travel, I was extremely disappointed by the condition of the room. I hope management addresses these issues promptly for the sake of future guests.

Property was out-dated but ok for the price. Large facility. Weird that our room had windows that looked straight out into the indoor pool area. Gym facilities were superb.

Nice rooms

Pleasantly surprised by this hotel. It really exceeded my expectation. Nice lobby, pools, clean room and great amenities. We opted in for breakfast which wasn’t too bad but pancakes would’ve been a nice addition.

Spacious rooms and the staff was accommodating to get our last minute booking for two rooms next to each other.