Holiday Inn Express & Suites BENTONVILLE, an IHG Hotel

Good breakfast and comfy room

Would stay there again.

It was good hotel

The hotel called me the day of my stay and told me they had no rooms. So I had to rebook at the last minute at another hotel for a lot more money.

Clean, well kept and Staff was helpful.

Easy-to-use

It does the job but lacks renovations and comfort. I guess for the price in this area, it is aligned with what I got. Service at the Check in was amazing, the man helped me . Gym is very basic and it was very warm in there and he helped by bringing a fan!

Nice location, clean and great staff

Nice place. Easy to get in and around town. Hotel was clean, staff friendly, and the breakfasts were decent.

Bathroom was gnat infested and had many small bugs in the sink/tub.

So many restaurants in walking distance from hotel. Close to great shopping center

Friendly staff to meet & greet you when you arrive. Clean rooms that make you feel comfortable. A good breakfast in the morning. Definitely will use again.

Excellent location.

Room was clean, front desk staff very nice and helpful. Bathroom really needed an update

It has been a while since I have stayed in a Holiday Inn but I will definitely stay again. Highlights-breakfast was one of the best “free” breakfasts i’ve had at a hotel as far as options and taste. We all know continental breakfasts are usually bland with few choices but this was top notch. Room was quiet. Tv was big for a hotel room. Air worked great. Dove products in bathroom which was a nice touch. The only thing I did not like is that there is no entrance from outside other than through the main doors BUT they are doing some work on the hotel. There are outside doors but no key entry on them so you are able to go out of them but unable to come back in. Would not keep me from staying here but wanted to include. The location is excellent as far as places to eat and things to do. Hotel was great, especially for price.

The place was as expected — very nice — but the soap/lotion bolted to the wall and tub wall is inconvenient. My little 93-year-old mom couldn’t even access them.

Great Stay!!

outstanding service

Clean but the remodeling was sometimes inconvenient. The rooms was nice, plows good, beds comfortable, staff superb especially the maintenance staff that fixed a badly installed safety rail in the handicap suites I stayed in. They were badly and incorrectly installed by the remodeling compony. the landscaping was superior to any hotel I hve ever stayed in. Overall i would strongly recommend this hotel for short or long term stays

Overall it was a good one night stay. Just one concern; the bathroom was for handicap guests. The shower rod was broken and the curtain would not stay closed. Every shower ended up with huge amounts of water on the floor no matter how we tried to fix the curtain.