Holiday Inn Express & Suites GREENSBORO-EAST by IHG, an IHG Hotel

The other hotels and truckers parking lot made me feel at first a little sketchy but the hotel is very nice and clean. Great friendly staff and very nice, clean rooms

This hotel was great! The people were friendly. The free breakfast was way better than most hotel breakfast. We stayed two nights and our room was cleaned for us on the second day… What a surprise! This has not happened for us since before Covid.

The staff was exemplary! The room was good but the breakfast was a little disappointing - tasteless.

The bath tub had specs of dirt in the tub that we had to clean out before using. The shower curtain was dirty. The carpet in the room was stained and dirty. Ice machine broke. The staff was nice but we will not stay here again.

The room was really nice, neat and clean. I especially enjoyed the shower. The ice machine was down at the time, but we were able to get it at the front desk. Over all we enjoyed our stay!

It’s a decent hotel for a few nights. It was clean, comfortable bed, and a decent breakfast was provided.

No Complaints!!! The staff was very professional. Extremely customer oriented!!! Made me feel like they had my best interest at heart. Overall, i was extremely pleased.

Dirty floor and smelly room. Will not stay again.

My family and I was disappointed that the pool was not open on any day of our trip, I even called a head of time to made sure the pool was available. The second thing that was a disappointment was that the ice machines were broke. Third, the lights on the head board came on randomly with no real reason as to why. It flickered once when we got in the room but we didn't think much of it but as were laying down for bed it came on and off several more times. We searched for a light switch, nothing controlled that light, we finally had to call the front desk and the young lady came up to our rent to assist us. With all of those inconveniences, we still enjoyed our stay and was thankful for the friendly staff.

I had a wonderful stay at this property. It was quiet, near the university which was convenient, and why I chose to stay here for the second time. Definitely recommend!

Pool closed. Ice machine broken. Toilet broken.

Front desk was very helpful.

Great stay. Clean, new, and efficient

Nice comfortable stay

I have stayed here several times… The ice machine still not working on the 2nd floor and outlet hanging out of the wall by the microwave was the reason I took away a Star. My husband and kids were not impressed with the breakfast options.

Quiet

I didn’t like that our AC was extremely loud in the room and the sink stopper was broken. Will most definitely never stay on the first floor again. It was way too loud in the evenings, with guest and their gathering in the common area.

Nice and pleasant stay. Just wish all that construction wasn’t going on during my stay. Also maybe some more options at breakfast

The customer service is excellent front desk service was top notch professional kind and courteous. However when we came back from our venue we couldn't get in our room apparently there was a problem with the door it was about maybe going on 2 hours before we can get in our room the front desk was doing the very best they could to reprogram the door it was a horrible experience. I would never want to go through that again. It was late at night me and my my baby sister with young women and should not be out late at night alone however the people at the front desk was very accommodating they did credit me back for the snacks in the water and they were very apologetic. They really need to make sure that the rooms doors batteries or whatever or serviced properly and that should never ever happen to another gas when they can't get in their room. Other than that the beds are very comfortable. And again the employees were very kind courteous and very professional.

This was a great choice and affordable for my daughter and I. The staff was amazing. I am diabetic and had left my insulin in the fridge after I had checked out. A staff member called me to tell me that I had left it. I really appreciate them for such kindness.