Holiday Inn Express & Suites PITTSBURGH WEST - GREEN TREE by IHG, an IHG Hotel

Awful! Bad pillows, broken coffee machine, wouldnt refill pancake batter, dirty room with poor lighting, indoor pool full of bugs with cloudy water, and worst of all the room would get super hot at night due to motion sensor controlled AC! Staff wasn't helpful.

House keeper never came to clean room. And give us new towels , called at 4:20 and said house keepers leave at 4:30, so call front desk and they brought up new towels

Need printed instructions for the air conditioner. My room was either artic or Sahara. I could not find a constant temperature.

Staff was kind and efficient! Room was clean and perfect! Not far from the stadiums! Will be staying again when in Pittsburg!

Breakfast and parking were great! Great location and friendly service.

The room was clean beds were comfortable

Convenient to get to. Plenty of parking. Friendly and helpful staff.

not impressed with the breakfast

Smokers always at entrance. Dirty floors at entrance. The rooms and bathrooms were outdated, but still clean.

Older facility but solid amenities for the price.

Property was clean and had great parking. Bar next door for those who like to let loose. Quiet & cozy.

The lady at the breakfast place was horrible. We went to breakfast at 8:45 and half of the food trays were empty. I literally saw her taking stuff from the bar and keeping it in the room, though there are multiple people still coming to eat breakfast. By 9:15, she started packing everything and they closed everything before 9:30. Extremely terrible hospitality.

This hotel is modern, clean and convenient

Awesome

As always, Holiday Inn Express was fantastic!!

You couldn't open the pull out bed and walk through to use the bathroom. There was no room to walk. Ran out of food for breakfast on a Saturday morning. Ridiculous!!! No coffee, green bananas, no yogurt, nothing!!!!

Staff went above and beyond to accommodate my family late check out.

IT WAS A VERY NICE EXPERIENCE THE ROOM WAS NEAT AND TIDY AND THE STAFF WAS VERY NICE

The hotel was well-kept and had a good breakfast. The pool area was also well managed and a good temperature. This is a solid place to stay in the Pittsburgh area, given it's location near the airport and the wonderful restaurants in the Robinson area nearby. The only real drawback is that there were questionable people outside of the hotel during all hours, a bar nearby the entrance (which probably lends to the problem) and a continual smell of marijuana being smoked in the parking lot. The hotel is basically an old office building that has been revamped and converted into a hotel (so it doesn't look like much from the outside) and is not a new build or modern by any means. Still, the staff was friendly and kind. It is very clean on the inside and well-run. We enjoyed our breakfasts and swimming. It was comfortable, quiet and very clean.

We were in town for a concert at the ppg paint arena. We opted for the Holiday Inn for its cheaper rates and listed amenities. It was easy to get to from the highway and close enough to the arena for a cheap uber ride to avoid having to worry about the detours and construction going on. The staff were all great. The beds were comfortable with nice sheets and pillows. The included breakfast was ok but get there in advance of the 930 cut off because they stop bringing food out. The pool was kind of hazy and the area felt really dated. There was a missing tile near our shower but it was a baseboard tile and it was small. Overall we were pleased with our stay but we werent wow'd, and some updates could/should happen here.